At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read our Statement of Faith. In 2022, Unbound Now opened The Reagan, a faith-based specialized home for girls ages 12-17 who have experienced sexual exploitation. Our Youth Care Coaches are responsible for the daily care and supervision of youth placed at The Reagan. Youth Care Coaches build healthy relationships with the youth of The Reagan and act as mentors to assist in creating a trauma-informed, healing environment. Job Title: Youth Care Coach Position Type: Full Time-FLSA Non-Exempt Job Location: The Reagan, Waco, TX Job Summary: Unbound Now Waco runs a specialized home for girls ages 12-17 who have experienced sexual exploitation. The Youth Care Coach will be responsible for the daily care and supervision of youth placed at The Reagan. The Youth Care Coach will build healthy relationships with the youth of The Reagan and will act as a mentor to assist in creating a trauma-informed, healing environment. Compensation: Hourly rate Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Schedule/Availability: TBD - Evenings, Weekends, and Holidays expected Working conditions: Duties are primarily carried out in a residential home or professional setting. On rare occasions, tasks may be performed in environments with exposure to extreme weather conditions, fumes, odors, or elevated noise levels Travel: This position may require limited travel for training and team/professional development opportunities. Duties and Responsibilities:
- Supervise the youth living at The Reagan
- Demonstrate competency, prudent judgment, and self-control in the presence of youth and when performing assigned responsibilities
- Oversee youths' completion of chores to maintain the home's cleanliness and sanitation, including laundry, kitchen, bathrooms, orderliness of the common areas and bedrooms, taking out trash, etc.
- Recognize red flag behavior with youth and respond according to policy, and report appropriately
- Complete laundry for communal linen items such as sheets and towels
- Maintain daily progress notes for each assigned youth before the end of the shift
- Complete incident reports before the end of the shift
- Provide incoming staff with the necessary information at shift change
- Administer and document all administration of prescription and non-prescription medication as approved/required for each youth
- Prepare and serve meals and snacks for youth residing at The Reagan following the established menu, local health regulations, and individual dietary restrictions and allergies
- Provide transportation as needed
- Teach youth life skills through the use of Trauma-Based Relational Intervention (TBRI) and other trauma-informed approaches to care
- Perform residential responsibilities related to the care of youth in The Reagan, including appropriate clothing and hygiene; participation in school/homework, spiritual development, recreational, and age-appropriate skill development activities
- Develop appropriate, supportive, and professional relationships with each assigned youth
- Serve as a positive role model to youth
- Apply approved behavior modification techniques to de-escalate inappropriate behaviors
- Facilitate and monitor youth phone calls to persons on the youth's approved contact list
- Comply with Unbound Now policies and code of ethics
- Participate in mandatory team meetings, staff training, and other collaborative efforts, as needed
- Participate in supervision and development meetings with the House Manager
Overnight Responsibilities:
- Supervise the youth living at The Reagan
- Conduct frequent check-ins at least every 15 minutes on each youth in each room to ensure that the youth remains in the home and their bed.
- Restock supplies throughout the home for the next day
- Review daily notes from each shift for the day
- Provide the day staff with the necessary information at shift change
- Comply with Unbound Now policies and code of ethics
- Stay awake for the duration of your overnight shift
- Complete nightly progress notes
- Complete daily summary reports of home and property conditions, including repairs/maintenance needs, inventory of items throughout the home, services provided to each youth, and follow-up services and care needed for each youth
- Prepare blank paperwork for the staff for the next day
- Participate in mandatory team meetings, staff training, and other collaborative efforts, as needed
- Develop appropriate, supportive, and professional relationships with each assigned youth
- Transport youth to school, as needed
- Prepare and serve meals and snacks for youth placed at The Reagan, following local health codes and youth allergies and food restrictions, following the menu
- Follow the cleaning list to ensure the house complies with minimum standards
- Perform residential responsibilities related to the care of youth in The Reagan, including appropriate clothing and hygiene; participation in school/homework, spiritual development, recreational, and age-appropriate skill development activities
- Demonstrate competency, prudent judgment, and self-control in the presence of youth and when performing assigned responsibilities
*This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by The Reagan house demands, and if requested by the supervisor, must complete all duties assigned. Desired Outcomes:
- Progress notes are accurate and completed or updated in the required timeframe
- Smooth transitions between shift changes
- Needs of the youth/house are communicated effectively during shift change
- Staff exhibits the values and mission of both Unbound Now and The Reagan
- Assigned tasks are completed on time
- Staff interact with youth in a trauma-informed manner
- Utilizes de-escalation techniques effectively the majority of the time
- Assist in creating a safe space for youth to be vulnerable by interacting with all youth in a way that promotes unity within the home
- TBRI skills are being utilized effectively
- Staff communicate effectively with their direct supervisor and fellow teammates
- Healthy relationships with the youth are exhibited
Education and Experience:
- High School Diploma, GED, or Equivalent
- A minimum of 60 accredited credit hours toward a higher education degree in social work, sociology, psychology, or a closely related human or social services field is preferred
- A minimum of 2 years of direct child care experience is preferred
- Prior experience working with youth is preferred
Job Requirements:
- Mature Christian faith, as evidenced by participation in a local Christian church
- Three references (supervisor, professional, personal)
- Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
- Pass employment eligibility verification
- Fulfill Unbound Now's pre-service, annual, and ongoing training requirements for specialized survivor advocates
- Willingness to use personal vehicle for work travel; valid driver's license; reliable vehicle; current car insurance
- High level of emotional maturity and responsibility
- Demonstrate competency, prudent judgment, and self-control in the presence of children and when performing assigned responsibilities
- Strong commitment to the mission of Unbound Now and The Reagan
- Excellent relational, communication, and interpersonal skills
- Excellent organizational and administrative abilities
- Appreciation of the need for cultural competency
- Ability and willingness to maintain the confidentiality of sensitive information
- Ability to build trust and good working relationships with others
- Competent in the use of technology
- Commitment to personal and professional growth
- Strong service ethic and commitment to excellence
- Positive and innovative problem solver
- Able to build trust and strong partnerships with others
- Courageous, trustworthy, and tenacious in achieving goals
- Ability to stay hope-filled in the fight against human trafficking
Physical Requirements:
- Required to stand for extended periods, walk and sit; talk and hear, both in person and by telephone; use arms, hands, and fingers to lift and handle objects as well as be able to navigate the company-required computer platforms/keyboards
- Regularly required to stoop, kneel, bend, and crouch
- Requires the ability to stay awake overnight
- Demands frequently require close visual attention
- Demands frequently require prolonged mental concentration
- Demands sometimes require the ability to lift loads to 50 pounds
Working Relationships: Report to: House Manager Direct Reports: None Works with: Unbound Now HQ, DFPS; HHS; Governor's Child Sex Trafficking Team; partner agencies, service providers, and other Reagan House staff