Job Location : Orlando,FL, USA
Position Summary About Orlando Health: At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our dedicated team members serve communities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. Orlando Health Is Your Best Place to Work is not just something we say, it's our promise to you. Position Summary: The Supervisor of Workforce Solutions/Timekeeping supervises the Workforce Solutions/Timekeeping department and coordinates a variety of routine to complex workforce/timekeeping activities to ensure the timekeeping system data information is accurate and policies are maintained. Responsibilities Essential Functions: • Supervise the workforce solutions/timekeeping team members and perform all supervisory duties including ensuring work is complete, and provides mentoring, support, inclusion and ensures performance goals are met. • Provides active direction to team members. • Structure department workload to allow the correct prioritization of tasks and projects to meet company goals. • Utilize problem solving skills and critical thinking to accomplish tasks. • Communicates clearly, concisely and frequently with workforce solutions/timekeeping departmental leadership. • Provides end user support for managers, schedulers and timekeepers with the timekeeping system. • Supervises and coordinates training activities for managers, schedulers and timekeepers. • Stays current with updates to timekeeping and scheduling policies and procedures. • Monitors timekeeping activities and ensures daily corrections are made to ensure optimum performance. • Facilitates adherence to Orlando Health policies and procedures to ensure compliance with organizational guidelines. • Identifies and reports non-compliance with pay policies and practices to appropriate persons including site leadership, corporate payroll, human resources and other areas. • Works with confidential and sensitive information including, but not limited to, team member data and organizational data related to timekeeping and scheduling documentation. • Ensures all deadlines are met, including daily time and attendance input. • Monitors and addresses missed punches on a daily basis and ensures they are at a reasonable level. • Provides answers to questions from team members regarding the timekeeping system. • Researches and resolves team member and/or system problems in conjunction with operations leadership, payroll, human resources and other areas. • Maintains active communication with payroll and human resources to resolve problems. • Creates and maintains databases and spreadsheets as directed. • Interacts professionally with all levels of management and team members. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: • Serves as super user for the time and attendance system. • Stays abreast of software upgrades and new functionality for the system as it becomes available. Qualifications Education/Training • Bachelor's degree. Associate degree and two (2) years of direct related work experience may substitute for the Bachelor's degree (in addition to the requirements listed in the Experience section). • Excellent mathematical and verbal communication skills required. • Work requires basic proficiency in Microsoft Office. Licensure/Certification None. Experience Four (4) years of experience with timekeeping and/or scheduling of related activities.