Customer Service Associate
: Job Details :

Position Overview: Are you ready to brighten up someone's day? As a Customer Service Associate, you'll play a pivotal role at our front end, directly impacting how our members feel about their shopping experience. You will be the face of our operation, responsible for greeting, assisting, and thanking each member. We're looking for friendly and enthusiastic individuals to manage our registers and help members navigate the self-checkout process. The atmosphere can be dynamic and busy, particularly during evenings, weekends, and holidays, so being able to manage multiple tasks efficiently is key!

What Makes You Stand Out:

• You shine in fast-paced environments
• You excel at juggling multiple responsibilities
• You prioritize member satisfaction above all else
• You can comfortably stand for long durations while assisting members quickly and accurately
• You tackle challenges head-on to ensure excellence in every task

Your Impact:

• Maintain a positive demeanor by smiling and warmly greeting members.
• Deliver exceptional customer service and answer any questions members may have.
• Keep a clean and organized checkout area.

This is more than just a job; it's a wonderful opportunity to start a fulfilling career with us. Apply now!

Your Responsibilities Include:

• Ensuring safety according to company policies by conducting safety checks.
• Providing personalized service by understanding members' needs and assisting with purchasing decisions.
• Resolvind member concerns and promoting our products and services.
• Assisting with transactions using registers and the self-checkout area.
• Keeping the checkout area tidy and merchandise organized.

What We Offer: At Sam's Club, we provide a competitive pay structure along with performance-based bonuses and a comprehensive benefits package. These include:

• Health Benefits: Medical, vision, and dental coverage
• Financial Benefits: 401(k), stock purchase options, and company-paid life insurance
• Paid Time Off Benefits: PTO, parental leave, and more
• Additional Benefits: Disability benefits, company discounts, and educational assistance under the Live Better U program

Location: 4240 Winterville Pkwy, Winterville, NC 28590-0000, United States of America

The hourly wage for this role ranges from $16.00 to $23.00, with additional premiums possible based on specific circumstances.