Job Location : Hampton,VA, USA
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Under the direction of the General Manager or Assistant General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Customer Service, Dispatch, and Title Processing functional units. Through a thorough understanding of Copart practices, the Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality and service expectations. Hire, train, develop and motivate staff members. Manage day to day operations of all positions managed. Ensure all office positions meet company standards. Ensure performance is within company standards. Provide direction to team regarding administrative duties and goals. Employee scheduling, time and attendance management. Cash handling to include daily bank deposits. Ability to complete all job tasks for positions supervised. Lead team to meet or exceed facility goals. Monitor office supplies inventory and purchase as needed. Conduct performance reviews according to company schedules. Plan and lead meetings per company standards. Handle employee/customer service issues. Other duties as assigned. Required Skills & Experience: