Job Location : Portland,ME, USA
Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.
Duties include
Processing new and existing reservations through the phone, email, and third parties
Conducting financial transactions for reservations and other services
Receiving mail, documents, packages, and courier deliveries and distributing items accordingly
Assisting guests with requests for local activities, car rentals and/or dinner reservations
Assists with daily administrative tasks
Qualifications
Concierge, or hospitality, experience
Efficient problem-solving skills
Ability to operate successfully in a cross-functional and busy environment
Basic knowledge of Excel and Word
Strong organizational skills
Available to work weekdays, weekends, and holidays when necessary