Office Clerk
: Job Details :

About us: Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as Culinary Ambassador promoting Japanese foods worldwide. Since 2011, our affiliate, Yamasho Atlanta Inc. takes pride in providing a variety of restaurant items ranging from non-food to dry and frozen food products to our restaurant customers in its current location in Norcross, GA. Today, The company is dedicated to meet and exceed the customers' expectations and create an unique experience to our customers with the explosion of Japanese food and culture in America. Benefits: • Health and Dental Insurance for employees • Paid vacation and holidays Essential Job Functions • Perform basic bookkeeping, accounts receivable (A/R), accounts payable (A/P), and daily journal entries for accounting purposes. • Facilitate email communication with customers/clients regarding A/R. • Assist with copying and emailing to NY related to cash entries, checks, credit card transactions, and wire transfers. • Process ACH charges through portal site and prepare monthly state tax reports. • Prepare, scan, and maintain all invoices, accounting documents and records accurately. • Review billing statements, invoices, credit memos, price adjustments, orders, vendors receipts and credit card statements and similar documents for accuracy; alert management of any discrepancies. • Assist with filing records, typing reports/forms, and preparing memos or letters for management. • Greet and direct visitors at the front desk; answer, screen, and forward incoming calls to the appropriate persons. • Attend to Will-Call customers by answering questions, collecting payment and generating receipts. • Support other departments such as Sales, Purchasing, Accounting, Fresh Fish and Warehouse as needed. Responsibilities include, but not limited to: - input, update, and maintain orders; prepare invoices, and bill-back data within the company database; update and maintain customer records accordingly. - assist sales associates by monitoring active purchase orders and ensuring orders are completed on time. - open new accounts and manage driver expenses (e.g. gas/hotel receipts). - process receipts and invoices in timely manner for payment. (?) - answer customers questions about product features, benefits, and procedures, and escalate complex inquiries to the supervisor or appropriate team member. - assist with shipping and receiving logistics, customer orders, inquiries, and returns. • Update and maintain business insurance, contracts, registrations, and general business licenses. • Operate office machines such as copiers, scanners, PCs, phones, and voicemail system to perform clerical duties. • Order office supplies as requested by department managers. • Manage calendars and appointment scheduling. • Attend company events and functions outside of normal working hours. • Other duties as required from managers. Obligation to answer to all management as requested. Physical Requirements • Able to sit and work for extended periods of time. • Ability to type and use the computer for extended periods of time. • Ability to talk, hear, stand, sit, walk, reach, bend, kneel, and lift and/or move up to 20 pounds. • Working Conditions o Noise Level: Normal o Indoors Other Requirements • Business level English required - read/write/speak/listen. • Basic level Japanese preferred - read/write/speak/listen. • Maintain a positive attitude. • Ability to work independently and efficiently in a team. • Ability to adapt to frequent changes in assignments and workload. • High School Diploma required. Bachelor's Degree in Administration or Accounting or other relevant field preferred. • At least 1 year of experience in office administration or accounting required. Knowledge and Skills • Process Intermediate mathematical knowledge - markups, discounts, combining/converting measurements, counting inventory, currency, etc. • Basic accounting/bookkeeping knowledge-AP/AR and experience using accounting software. • Basic Microsoft Office proficiency (Word, Outlook, Excel, PPT, etc). • Strong communication, interpersonal and problem-solving skills. • Exceptional organization and time management skills. • Excellent customer service skills. • Knowledge of Japanese foods and sakes is a plus. Disclaimers This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the at-will employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department. Mutual Trading Co., Inc. is an Equal Opportunity Employer.