Salary: $44,713.00 Annually Location : Community Development, VA Job Type: Full-Time Permanent Job Number: 08797 Department: COMMUNITY DEVELOPMENT Opening Date: 08/01/2025 FLSA: Non-Exempt Function Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits. A career about community-Are you a customer service professional looking for a career that makes a difference? Do you have an interest in local government? Do you value integrity, trust, respect, accountability, creativity, collaboration? If you answered yes then the City of Hampton has an opportunity for you! Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, flexible and/or remote work opportunities positions, and other benefits. If you embody the following attributes, consider joining our dynamic Community Development Department:
- Detailed, yet creative problem-solver
- Thrives in a fast paced work environment
- Versatile and enthusiastic team player
- Passionate about providing excellent customer service
- Effective oral and written communicator
YOU will serve as the critical first point of contact in the Development Service Center (DSC) to issue permits to contractors, residents, and business owners for building, electrical, plumbing, and mechanical work as well as yard sales. Minimum Requirements:
- Requires a high school diploma, GED or specialized vocational training.
- Requires one (1) year of front facing customer service experience requiring the resolution of challenging customer issues or equivalent experience in public safety/codes or the building and construction business.
- Preferred to have work experience in and knowledge of one or more of the following areas: building construction; building construction conceptual and administrative processes; building, fire or housing inspections; plumbing, electrical or mechanical trades; or, fire protection, elevator or property maintenance work.
- Any combination of successful education and experience that confers equivalent knowledge and ability, including high school technical training programs or college engineering, architecture, or construction degree programs, may serve to satisfy this requirement.
- Requires certification as a Permit Technician, issued by the Virginia Department of Housing and Community Development (VDHCD), within 18 months of employment.
- Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
- Must successfully pass a criminal background check related to this position prior to an offer of employment or promotion.
Additional Requirements
- May require working non-standard hours including evenings and weekends.
- The incumbent may be considered essential personnel during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.
for a complete job description. Benefits Overview This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:
- Sentara Health Medical Insurance
- OptumRx
- Delta Dental Insurance
- Anthem Blue View Vision
- FSA Reimbursement accounts
- Standard: Accident and Critical Illness
- Trust Mark Universal Life Insurance
- Legal Resources Plan
- Mission Square: 457 / Roth IRS / Roth 457 (b) IRA
- Employees begin accruing annual and sick leave immediately.
- Other forms of leave include:
- Maternity Leave
- Parental Bonding Leave
- Care for Sick Parent Leave
- Birthday Leave
- Personal day (available every quarter)
The eleven paid holidays each year include:
- New Year's Day
- Martin Luther King, Jr. Day
- President's Day
- Memorial Day
- Juneteenth Day
- Independence Day
- Labor Day
- Veterans' Day
- Thanksgiving Day
- Christmas Day
- Employee's birthday
- A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
- Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company. Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-###-####). For more information, see the
- Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
- Medical/Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
- The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-###-####, 1-800-###-#### or
- Direct deposit into most banks is a convenient finance feature. Savings bonds are available to the City's workforce.
- Employees are covered for Workers' Compensation where appropriate.
01 Which of the options below best describes your highest level of education?
- High school/GED
- Some college
- Associate's Degree
- Bachelor's Degree or higher
02 Which of the following best describes your experience in front facing customer service experience requiring the resolution of challenging customer issues or equivalent experience in public safety/codes or the building and construction business?Your application must indicate where you gained this specific work experience.
- No experience
- Less than one year of experience
- 1-2 years of experience
- 3 or more years of experience.
03 I have work experience in and knowledge of one or more of the following areas: building construction; building construction conceptual and administrative processes; building, fire or housing inspections; plumbing, electrical or mechanical trades; or, fire protection, elevator or property maintenance work.
04 I understand I must complete certification as a Permit Technician, issued by the Virginia Department of Housing and Community Development (VDHCD), within 18 months of employment.
05 This position requires that you possess a valid driver's license and have and maintain a satisfactory driving record based on the City of Hampton's criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below: 06 I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion.
07 I understand that this position is non exempt.
Required Question