Join a Team That's Redefining Patient Care - Patient Implant Care Coordinator At DFW Oral Surgeons, we're more than just an elite oral surgery practice - we're a passionate team dedicated to delivering exceptional care to our patients and concierge-level service to our referring doctors. Our modern, patient-focused practice in Flower Mound is growing, and we're looking for a compassionate, detail-oriented, and enthusiastic Patient Implant Care Coordinator to join our team. This role is ideal for a registered dental assistant with strong communication skills, a team-first mindset, and a drive to provide a 5-star experience at every stage of the patient journey. Previous oral surgery experience is a plus, but not required - we're happy to train the right person with a dental background. What You'll Do As a Patient Implant Care Coordinator, you'll be at the heart of our implant patient process - from initial consultations to post-op follow-ups. You'll serve as the key liaison between our doctors, patients, labs, and referring offices, ensuring each interaction is professional, informative, and supportive. Key Responsibilities:
- Welcome and guide patients with warmth and professionalism - in person, by phone, or electronically
- Schedule appointments and manage the doctor's calendar efficiently
- Prepare and review treatment plans and cost estimates with patients
- Collect patient payments and ensure financial discussions are clear and comfortable
- Coordinate communications with referring offices, dental labs, and implant reps
- Manage and track implant inventory and place orders as needed
- Maintain accurate insurance and patient records
- Support clinical staff in ensuring a smooth and exceptional experience for each patient
- Always uphold patient confidentiality in accordance with HIPAA
What We're Looking For
- Registered Dental Assistant (RDA) license - required
- Minimum 2 years of clinical dental/surgical experience
- BLS Certification (or ability to obtain within 30 days of hire)
- Strong knowledge of dental/medical terminology
- Excellent communication and organizational skills
- Confident, friendly, and professional demeanor
- A team player with a proactive, problem-solving attitude
What We Offer We value and reward our team with a competitive benefits package that supports your personal and professional well-being: Health & Wellness
- Medical, Dental, and Vision Insurance (includes Virtual Care)
- Employee Assistance Program (EAP)
- Uniforms/Scrubs Provided
Financial Benefits
- Competitive pay with performance-based bonus opportunities
- 401(k) plan with company match
- Health Savings Account (HSA) options
- Annual merit reviews
Protection & Insurance
- Basic & Supplemental Life Insurance
- Spouse and Child Life Insurance
- Short-Term Disability (Employer-Sponsored)
- Long-Term Disability Plan
Time Off
- Starting at 2 weeks of Paid Vacation
- 6 Paid Holidays annually