At the Historic Hotel Julien Dubuque, we strive to provide an exceptional guest experience that reflects the grandeur and elegance of our historic landmark. As a Room Attendant, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.
Your key responsibilities will include:
- Providing Personalized Service:
- Warmly welcome and assist guests with inquiries, offering personalized service that reflects the unique character of the Hotel Julien Dubuque.
- Maintaining Immaculate Guest Rooms:
- Meticulously change bed linens and make beds with attention to detail, ensuring a luxurious and inviting ambiance.
- Replace used towels with pristine linens and replenish bathroom amenities, showcasing the hotel's commitment to guest comfort.
- Perform thorough floor care, including sweeping, mopping, and vacuuming, maintaining the impeccable standards expected of a historic landmark.
- Impeccably clean toilets, bathroom sinks, showers, whirlpools, and floors, ensuring a sparkling and hygienic environment.
- Dust and polish furniture with care, preserving the hotel's elegant decor and showcasing its historical significance.
- Maintaining a Pristine Environment:
- Empty trash containers promptly and maintain cleanliness in public areas, such as corridors, contributing to an overall inviting atmosphere.
- Proactive Maintenance:
- Promptly report any technical issues or maintenance needs to ensure a seamless guest experience.
- Ensuring Guest Satisfaction:
- Guarantee that every guest room assigned to you is meticulously cleaned and organized by the end of your shift, exceeding guest expectations.
- Maintaining Operational Efficiency:
- Return and replenish the cleaning cart at the end of your shift, ensuring efficient operations.
- Assist in conducting deep cleaning of rooms as needed, maintaining the highest standards of cleanliness.
- Prepare sheet packs for the following day, contributing to the smooth and efficient operation of housekeeping.
- Teamwork and Support:
- Assist fellow team members as needed, fostering a collaborative and supportive work environment.
- Embracing the Hotel's Heritage:
- Understand and appreciate the rich history of the Hotel Julien Dubuque, and strive to provide a guest experience that reflects its unique character and elegance.