Job Location : Plano,TX, USA
Job ID: 25-10317 Pay rate range: $40/hour. to $42/hr. on W2 Fully Onsite Top 3 skill sets- Strong communication, analytical thinker, detail-oriented Korean / English Speaking preferred Position: The primary objective of the Project Manager position is to support the Product Safety (PS) Department's mobile and home appliance business by conducting risk management activities. This may include, but is not limited to: project creation, monitoring, reporting, acting as a liaison with various teams, communicating with vendors both internally and externally, proactive risk assessments, and detections. The goal of the Project Manager is to lead various projects and support initiatives on time, in scope in a time-sensitive environment created to protect the client and its customers. To achieve the highest performance, the person in this position is expected to maintain effective and timely communication within the Product Safety Team, legal and public relations stakeholders within the department, cross-department, and corporate HQ in the US and Korea, when applicable. Responsibilities: • Generate reporting and data trend analysis on a daily/weekly/monthly basis • Weekly review and monitoring of claims for proactive risk detection • Ensure SOP documentation is up to date, review for areas of opportunity, implement and execute new processes after aligning with stakeholders • Build and maintain carrier relationships, management, and reporting • Review and oversee policy adherence on day-to-day operations and for BPO • Manage various ongoing and ad-hoc projects that may include KPIs and Metrics • Collaborate with project/program developers and business leads to keep projects in scope • Supporting the launch and monitoring of new products related to mobile • Perform routine administrative duties as needed; i.e., process invoices, order management etc. Qualifications: • 1-2 years of hands-on project management within a complex global organization Expertise in MS, Excel, PPT and Word • Proven capability to analyze data and develop a course of action • Proven ability to prioritize and manage multiple projects, meet deadlines, and drive to resolution • Process, procedure, strategic planning, and project development experience • Experience working with and influencing cross-functional teams • Experience with product development or testing a plus • Experience working in a complex and wide organization and department • PMP certification a plus, Six Sigma or Lean certification a plus • Takes project ownership and possesses leadership qualities with an entrepreneurial approach • Previous experience in mobile or consumer electronics is preferred but not necessary • Bilingual English and Korean highly preferred Skills: Analyze, make judgments, decisions, and recommendations for ongoing and new projects or tasks Apply critical thinking and imaginative solutions to analyze and present solutions to challenges based on data Exhibits strong communication skills through both verbal and written correspondence Ability to think analytically and has a keen eye for attention to detail Project management skills are advantageous Numbers and processes oriented (analytical skills) Initiative and takes ownership, has a can-do attitude, Flexible, self-motivated, self-organized, self-directed, and results-oriented Customer service focus with excellent relationship management skills Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders Demonstrated ability to interact with peers, supervisors, managers,s and senior management Team player, but able to work independently and manage multiple tasks Able to perform complex quantitative analysis (Advanced Excel skills) to flag risk and report on time Education: Bachelor's Degree