Title: NetSuite Platform Lead Location: Washington, D.C. Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime. Reports to: Senior Vice President of Technology Travel: Occasional travel may be required Position Overview Tuckernuck is looking for a detail-oriented NetSuite Lead to support our high-growth, omni-channel retail business. This role will work closely with Finance, Planning, and Operations teams to ensure our NetSuite environment supports accurate revenue recognition, purchasing, and inventory operations. You will have a hands-on role in implementing, maintaining, and enhancing our NetSuite environment and will serve as the go-to resource for SuiteScript development and platform performance. Core Responsibilities
- Work with Finance on revenue recognition, billing accuracy, and month-end close readiness.
- Support Buyers and Merchants in accurate item and purchase order creation.
- Support Operations with inventory receipts and transfers.
- Lead NetSuite configuration, customization, and optimization efforts.
- Manage system settings, roles, permissions, workflows, and saved searches.
- Develop and maintain Saved Searches and SuiteScript 1.0/2.x (user event scripts, scheduled scripts, Suitelets, RESTlets) to support omni-channel sales, refunds, returns, and inventory flows.
- Partner with Engineering to diagnose and resolve NetSuite related integration issues affecting Shopify, 3PL, Google BigQuery, and Planning systems.
- Build and maintain documentation for ERP processes and customizations.
- Monitor daily system performance and resolve data or transaction issues in coordination with cross-functional teams.
- Train users, manage system roles and permissions, and maintain documentation to support adoption and security best practices
Minimum Qualifications
- Bachelor's degree in a relevant field.
- 5+ years of NetSuite experience, preferably in a retail or consumer goods environment
Knowledge/Skills/Abilities
- Self-starter with the ability to work independently and collaboratively.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills to effectively collaborate with business and technical teams.
- Experience with project management and documentation tools.
- Ability to grow and cultivate strong working relationships with stakeholders across the business.
- Be an active, detail-oriented, team player and believe that no task is too small for the benefit of the greater good.
Tuckernuck Core Values The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
- Teamwork Makes the Dream Work
- Find the Fun
- Stay Authentic
- Respect
- Entrepreneurial Spirit
- Start Strong & Finish Strong
- Have Courage
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.