BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Essential Duties and Responsibilities
- Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program
- Supervise three or more employees in the program
- Recruit, train and supervise direct service staff and volunteers
- Administer personnel policies and procedures
- Develop regular communication with building managers for programs supervised; act as liaison with developers, NYCHA and Tenant Association
- Ensure all programs meet contractual goals and reporting requirements
- Monitor program progress and submit all required reports to AVP and VP
- Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current
- Monitor fiscal expenses and analyze fiscal reports monthly
- Hold monthly individual supervision meetings with staff and group meetings as necessary
- Act as link between the administrative office, fiscal department and program staff
- Monitor staff performance, including performing case reviews and structured observations
- Participate in, and encourage staff to become involved in, agency events
- Act as liaison with the community including the area community district
- Perform additional duties as assigned
Program Specific Responsibilities
- Conduct home Visits as needed to assess high risk clients
- Conduct outreach as needed throughout development
- Stay up to date on government benefits and entitlements
- Review and Submit applications for rental arrears and other government benefits
- Monitor and Input all program data in sales force
- Coordinate monthly activities and events for residents
- Assist with pantry events
- Meet minimum goals set forth by the contract
QUALIFICATIONS
- Bachelor's degree and 5 years' experience, or a Master's degree in Social Work or related field
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
Skills/Abilities
- Strong writing and oral communication skills
- Strong presentation skills and ability to represent the agency at functions and meetings
- Demonstrated leadership and teambuilding skills
- Ability to collect and analyze client demographics and outcome data
- Excellent organizational and leadership skills
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand, walk, or sit for long periods of time
- Ability to climb five flights of stairs
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact ...@bronxworks.org.