Division Westin La Paloma Resort and Spa Description The Assistant Director of Food and Beverage will manage the food and beverage departments of the hotel to include banquets, food service and beverage service and maintain established operational standards and maximize profits of the hotel. Responsibilities
- Maintain standards of food and beverage quality and guest service quality
- Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department and participate in the preparation of the annual hotel budget
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
- Monitor the performance of the restaurant to ensure customer satisfaction and to initiate corrective action
- Assist in preparing local and national sales/marketing programs for food and beverage
- Develop short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel
- Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
- Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image
- Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations. As well proactive Human Resource function to ensure employee motivation, training and development, scheduling and compliance with established labor regulations
- Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions as well as maintain beverage inventory control procedures
- Receive departmental related guest concerns and ensures corrective action is taken
- Determine amount of future business and work load requirements with information gathered from the sales department
- Other duties assigned by the Leader.
- Full responsibility for all six Food & Beverage outlets, including three multi-meal daily restaurants.
- Close collaboration and partnership with Executive Chef and Culinary team to execute and promote menu updates, changes, rollouts.
- Execute directives and vision outlined by General Manager and Hotel Manager to maximum business and resort F&B operations.
Education and Experience
- Bachelor's Degree in Hotel Management or Business
- 2 years supervisory experience in food and beverage operations as a Department Manager or Director.
- 2 years line level operations experience, and 2 years of direct sales or retail trade experience; or, an equivalent combination of education and experience
Licenses/Certifications
- TIPS Certification
- Manager Food Safety Certification
Position Requirements Successful completion of a background check is required prior to employment Category Food & Beverage Location Westin La Paloma Resort and Spa 263 Full-Time/Part-Time Full-Time Shift -not applicable- CA Pay RangeNumber of Openings 1 Req Number FOO-25-00182 EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics. This position is currently accepting applications.