Telecommunications Analyst III
: Job Details :

Telecommunications Analyst 3 Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In- state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin. The DOC telecom group manages: Cisco infrastructure and endpoints • Mitel VoIP PBX and ACD • Telecommunication Company management Smart phone support Airwatch • Apple Business Management Video conferencing account management Minimally qualified applicants must have: Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies • Working knowledge of Networking concepts Experience with Cisco phones and infrastructure DOC requires background checks to be performed internally. This position will have minimal travel but it may be necessary for some projects. No overnight travel expected. Program Related: Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. No candidate contact information is permissible on resumes. Position: 27 CBA EXACT JOB TITLE OF CONTRACTOR: Telecommunication Analyst 3 Max Bill Rate: $49/hour Will close to submissions on 05/01/2024 4:00PM CST. Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Required Skills & Years of Experience: 2-5 Years Video Conferencing infrastructure and endpoints management • Unified Communications Systems (Webex, PBX, ACD, etc) • Mobile device support and Management Networking Concepts (CUBE, Client, SIP, H323, VoIP, etc) Preferred vendor Experience: Cisco Mitel Zoom • AirWatch Apple Business Management Microsoft Required soft skills: Ability to work independently but in a team environment- Able to meet deadlines Punctual Ability to multi-task and balance their work day Ability to troubleshoot complex problems and determine a solution Duration: 2-year contract with possibility for extension Interview Process: In Person or Online via Teams Remote or on-site: Local candidates or willing to relocate at the candidate's expense Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed weekly. Travel expenses will be reimbursed according to State guidelines.