If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story – consider joining us at Neighborhood! As a Care Coordination Manager, you can develop a team and have a positive impact on patient experience at Neighborhood. About the Role: As Care Coordination Manager at Neighborhood, you'll manage a team of care coordinators, using your experience to identify, encourage and develop the skills and talents of your employees so they can better serve our patients. You will provide input to senior leaders for training, and implement workflows within your department. You'll also collaborate with other departments and be involved with quality improvement efforts. Responsibilities include:
- Overseeing the daily operations and performance of the care coordination team
- Reporting and tracking of care coordination metrics
- Implementing and maintaining department policies and procedures
- Collaborating with cross functional management teams to improve quality efforts
This position is not based at one site. You'll be traveling to all Neighborhood sites in Western New York as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Care Coordination Manager:
- Bachelor's degree or 3-5 years in a relatable field
- Maintain CPR and licensure(s)/certifications required to perform job duties
- Excellent oral and written communication skills
- Read, write, and speak the English language. A second language of Spanish is preferred
- Kindness; you treat each person with respect and compassion, valuing each person's story
- Resiliency; you see opportunities to innovate and find solutions when challenges arise
- Teamwork; you are open to others' unique perspectives, and will collaborate to meet shared goals
What We Offer: Compensation: $75,900 - $78,000 annual salary (based on a full time, 40 hour work week) Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.