Network Technician
: Job Details :

Skills Required:

• Minimum 2 years of experience in implementing and supporting wired and wireless networking infrastructure
• In-depth knowledge of desktop hardware, software, and related technologies
• Knowledgeable in Installation and Configuration of Cisco Wireless LAN Controllers
• Knowledgeable in Cisco WLAN Management systems and Access Points
• Experience supporting various wireless client platforms in an enterprise environment
• Knowledgeable with Cisco layer 2 switches (VLAN's, access and trunk ports)
• Working knowledge of DNS and related technologies
• Strong problem- determination skills and resolution experience (desktop and network troubleshooting)
• Excellent teamwork and communication skills (written and verbal)
• Experience supporting wireless implementations and upgrades (preferred)
• Bachelor's degree in computer science or related analytical field or equivalent experience

Work Description:

• Provide implementations/migration support for the following rollouts to our retail stores and support sites:
• Wireless network (Wi-Fi) expansion/upgrade.
• Implementation support for enabling new wireless access points and updating wireless configurations in multiple locations
• Support the expansion and upgrade of wireless networking in retail and manufacturing environments
• Provide premier customer service while resolving Wi-Fi issues in retail stores and support sites.