Job Description Summary & Additional Information Organization's Summary Statement: The Clark Challenge for the Maryland Promise Program (MPP) is a comprehensive student support retention and scholarship program designed to help cultivate the next generation of leaders and community change agents. The Maryland Promise Scholarship Program is a signature program of President Pines and exists in partnership with the A. James and Alice B. Clark Foundation, and other generous donors. Maryland Promise Scholars receive academic and financial support, professional and leadership development training, and participate in community engagement projects. The program ensures that Scholars have a transformative higher education experience while also graduating with as little debt as possible. The Maryland Promise Scholarship Program is seeking a collaborative, student-centered, problem-solving, and strategic thinker to join our team as the Coordinator. Reporting directly to the Program Director, the Coordinator is an experienced professional skilled in student support and advising. As a key member of a small, dynamic team, the Coordinator will play a pivotal role in implementing key programming initiatives. The successful candidate will be responsible for supporting the program's efforts in delivering high-quality events, meetings, and conferences that engage both scholars and external partners. The Coordinator must be an effective communicator with exceptional interpersonal skills, who is relatable with a diverse range of internal and external stakeholders, including students, faculty and staff, campus partners, and donors. A strong passion for serving marginalized and historically underrepresented students is essential, as the Coordinator will actively promote the holistic success of scholars. This includes providing emotional, social, and personal support through coaching sessions focused on academic, personal, and professional growth. Additional responsibilities include program planning, facilitation, and contributing to the overall strategy and execution of the program's objectives. The Maryland Promise Coordinator will report directly to the Program Manager and will support the program as follows:
- Lead success coaching initiative focused on providing emotional, social, and personal support by tracking Scholar progress through mid-semester grade reports and early warning indicators, proactively identifying and supporting scholars requiring intervention;
- Develop and implement a success coaching tracking system tailored to Scholar needs, leveraging data and predictive analytics along with researched best practices for strategic support intervention with the aim of cultivating Scholars into the next generation of leaders and community change agents;
- Regularly assess and track Scholar progress in academic, personal, and professional areas using both quantitative and qualitative data, and prepare detailed performance reports to highlight strengths, identify areas for improvement, and provide actionable recommendations;
- Develop calendar for the eMPower segment of monthly community meetings including topics, speakers, and scheduling, and support the execution of program meetings and signature events;
- Support Program Manager with implementation of overall program vision and goals;
- Provide administrative support for the program's operations, including social media management, facilities work order creation, student committee oversight, and other duties as assigned.
Minimum Qualifications Experience:
- Bachelor's degree required with 1-2 years of relevant professional experience;
- Academic advising, counseling, student activities, social work, and/or student affairs;
- Direct service to marginalized and historically underrepresented college students (preferably in a higher education environment) and a keen understanding of challenges facing first-generation/low-income college-bound students and knowledge of effective interventions.
Knowledge, Skills, and Abilities: - Interest in working with undergraduate students;
- Strong organizational skills;
- Experience in conducting research, analyzing and synthesizing data, and identifying best practices to inform strategic decision-making;
- Excellent interpersonal and communication skills (written and oral) and be able to work collaboratively with others;
- Attention to detail, dependable, and conscientious;
- Motivated self-starter that can work independently, adapt to change, and coordinate multiple projects in a busy environment;
- Proven ability to plan ahead, identify potential challenges, and implement creative solutions;
- Flexibility with work hours, some evening and weekend hours will be required;
- Deep knowledge of Microsoft Office, Google Suite, and the ability to learn Canvas learning management system and other University systems as required;
- Must have a valid driver's license.
Preferences - Demonstrated experience in higher education settings, particularly in roles focused on student support and engagement;
- Experience with undergraduate recruitment;
- Background in managing student caseloads and providing personalized support to ensure student success;
- Proficiency in Canva or similar graphic design tools;
- Experience in managing and developing social media content to effectively engage target audiences.
Physical Demands: This is primarily a sedentary position with the physical demands found in an office environment involving extensive use of desktop computers. Occasional travel between various locations around campus is required, especially for program meetings and events. Multiple trips throughout the day may be required during peak times. Transporting program supplies and materials to locations around the UMD campus and any necessary off-campus meetings/events (usually consisting of boxes, papers, pens, games/balls, etc.) is required.
Licenses/ Certifications: n/a
Required Application Materials: Resume, Cover letter, References
Best Consideration Date: June 23, 2025
Open Until Filled: Yes
Minimum Qualifications MINIMUM QUALIFICATIONS: • Education: Bachelor's degree from an accredited college or university. • Experience: One (1) year of professional administrative or coordinator experience. • Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. KNOWLEDGE, SKILLS, ABILITIES: • Knowledge of best practices in organization, administration, and customer service. • Knowledge of proper protocol in dealing with confidential information. • Skill in oral and written communication. • Skill in the use of Microsoft Office products. • Ability to interpret and apply policies, procedures, regulations, and laws. • Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.
Job Risks Not Applicable to This Position
Department UGST-Incentive Awards Program
Worker Sub-Type Staff Contractual (C2) (Fixed Term)
Salary Range $53,940 - $67,155
Benefits Summary For more information on Staff Contractual CII benefits, select this link .
Background Checks Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
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