Associate Director of Engagement Analytics
: Job Details :

Position Details Position Information About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Associate Director of Engagement Analytics Position Number A10675 FLSA Exempt Scheduled Hours Per Week 35 Department Dev Investment Fund Initiative Campus Lincoln Center Work Arrangement Hybrid Hybrid Policy: Please review the Hybrid Policy at www.fordham.edu/hybridpolicy. Position Summary Reporting to the Senior Director of Strategic Initiatives in Development and University Relations (DAUR)'s Office of Alumni Relations, the Associate Director of Engagement Analytics serves as a key architect in measuring and quantifying the impact of alumni engagement endeavors. This position is responsible for spearheading the collection, analysis, and structuring of data to extract meaningful insights to inform and guide alumni engagement strategies. Essential Functions Designs and implements a comprehensive strategy to track key alumni metrics across multiple platforms and channels, including our website, social media, mentorship platform, volunteering activities, giving, and events. Conducts in-depth data analysis of website traffic, email marketing, social media engagement, event metrics, and other relevant channels to identify patterns and areas for optimization. Develops and delivers regular reports and intuitive dashboards that communicate key metrics and impact. Assess data inventories in both the central database and shadow databases like Google Sheets and identify data gaps relevant to measuring alumni engagement. Coordinates with the Office of Alumni Relations team members to identify and structure data not currently in the central database, ensuring it is ready for sharing with the Advancement Services and Advancement Systems and Analytics teams. Partners with the Advancement Services and Advancement Systems and Analytics teams to regularly intake data generated from the Office of Alumni Relations team, ensuring a reliable and consistent data pipeline is established and maintained. Collaborates with Advancement teams on critical data projects that support alumni engagement and establishes strong partnerships across DAUR and the University as needed to enhance data collection, analysis, and reporting capabilities. Standardizes alumni surveys and reports on findings, feedback, and trends. Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Not responsible for supervision or oversight of others. Additional FunctionsRequired Qualifications: Education and Experience Bachelor's Degree Minimum of 4 years of experience working with data analytics. Required Qualifications: Knowledge and Skills Knowledge of best practices for data collection and analysis; ability to build dashboards and set up and manage data analysis tools. Experience with relational databases and data sets, data management, and standards; experience writing simple queries; experience with website analytics. Proficiency in data analysis tools; advanced ability to synthesize complex information and ability to turn raw data into meaningful visualizations and actionable insights. Must be able to communicate clearly and professionally with an ability to translate technical information to non-technical audiences. Strong project management skills, meticulous attention to detail, and the ability to work collaboratively with different teams to ensure data is accurately captured and effectively utilized. Ability to thrive in a fast-paced, collaborative environment; flexible approach to working with multiple stakeholders. Willingness to learn new tools/applications as needed. Preferred Qualifications Bachelor's or Master's degree in analytics, data science, or a related field. Experience working with data analytics in higher education or development. Proficiency in Google Suite, Google Analytics, CRM systems, and comfort in adopting new digital tools. Experience working in a large institution and with cross-functional teams. Minimum Starting Salary $85,000 Maximum Starting Salary $95,000 Note Salary is commensurate with qualifications, experience, and skills. Is this a Union position? No Posting Detail Information Posting Number A826P Number of Vacancies 1 Start DatePosting Date 03/14/2025 Special InstructionsEEO Statement Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.