Salary: $70,000.00- $85,000.00 Annually Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We're looking for talented and passionate individuals like you to join our logistics team. At Rock-it Cargo, we don't just move freight - we move culture. We've spent over 40 years executing the unthinkable across entertainment, sports, luxury art, and beyond. At our company, we believe that our people are our greatest asset. As a Rock It Cargo Billing Administrator, you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence. This Billing Administrator position, located in our Los Angeles office, is responsible for managing the billing process to customers and supporting a senior agent working within our live touring / music division. This person will work closely with high-performing logistics teams to track project costs, manage customer invoicing across multiple projects, and coordinate with Finance and Accounting on vendor payment prioritization. The ideal candidate will bring an operation-focused mindset, strong analytical skills, and the ability to manage complexity in a fast-paced, client-facing environment while ensuring that billing is clear, consistent, and aligned with contractual obligations and internal controls. Location: Los Angeles, 4 Days in Office/Week, 1 Day Hybrid Work Schedule: Schedule fluctuates based on workloads (Core hours 9AM-5PM) Salary: $70,000.00- $85,000.00 Annually Key Responsibilities:
- Serve as the primary liaison between Operations, Accounting (AR/AP), and Finance to ensure accurate and timely billing and payment processes
- Support high-performing teams on large-scale live event projects by entering vendor costs, preparing draft customer invoices, and ensuring alignment with budgets and contracts
- Review and process billing details from complex email communications; verify proper documentation and approvals are in place for client invoicing
- Track and reconcile billed charges against purchase orders, project budgets, and contractual terms
- Monitor outstanding vendor invoices and coordinate with Accounts Payable to ensure timely disbursements
- Ensure prompt customer invoicing in line with company guidelines and maintain billing accuracy across all stakeholders
- Respond to billing inquiries from internal teams and external clients, ensuring issues are resolved efficiently
- Maintain organized billing records and audit trails in compliance with company policy and accounting standards
- Assist with financial reporting, reconciliations, and ad hoc research to support project managers and Finance
- Create and manage Smartsheet project dashboards to monitor billing activity and project status
- Utilize internal systems effectively; familiarity with NetSuite is preferred and the ability to learn proprietary tools is expected
Required Qualifications:
- Bachelor's degree in Accounting, Finance, Business, or a related field
- At least 3-5 years of professional experience in billing, accounts payable/receivable, or operations (internship experience qualifies)
- Strong analytical and numerical skills with excellent attention to detail
- High proficiency in Microsoft Excel; strong skills in Outlook and Word
- Exceptional written and verbal communication skills
- Strong organizational and time management abilities, with the capacity to prioritize and handle time-sensitive tasks
- Ability to work independently and collaboratively across multiple teams with wide-ranging personalities
- Professionalism and discretion when interacting with internal and external stakeholders
- MUST work a minimum of 4 days per week in our LAX office
Preferred Qualifications:
- Experience working in a high-volume, operationally complex environment, preferably within entertainment or events
- Familiarity with NetSuite or similar ERP systems
- Proficiency with Smartsheet and Smartsheet Apps
- Process-oriented with a mindset for continuous improvement
- Customer service mindset and ability to navigate complex client interactions
- Comfortable managing multiple concurrent priorities in a fast-paced, dynamic setting
- Demonstrated ability to learn new software tools quickly
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Benefits & Perks That Rock!
- Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
- Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
- Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
- Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
- Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
- Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
- Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.