Job Title: Field Engineer 4 Job Type: Contract; 12 Months Contract Location: North Syracuse, NY 13212 This is a 100% field role Weekly Mileage: 250-350 per week ** Mileage reimbursement is given - 48.5 cents upto 225 miles and thing above 225 miles 20 cents. Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate JOB DESCRIPTION: Key Responsibilities:
- s a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Call Management system using Company provide phone.
Key Qualifications:
- 1+ Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
- bility to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required