Salary: $20.40 Hourly Location : Des Moines - 50313 - Polk County, IA Job Type: Internship Remote Employment: Flexible/Hybrid Job Number: 26-00163 Agency: 625 Iowa Department of Revenue Division: Internal Services Division Opening Date: 07/21/2025 Closing Date: 10/12/2025 11:59 PM Central LinkedIn Tag: #LI-DNP Point of Contact: ...@iowa.gov To Apply: Applicants are encouraged to attach a resume to their NeoGov application Job Description This is a non-merit internship position. Candidates must follow the instructions in the To Apply section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Customer Experience Intern - Spring 2026 Step into a pivotal role as an intern with the Iowa Department of Revenue's Customer Experience Bureau. This paid position rewards experience, emphasizes strong communication skills, and meticulous attention to detail. A typical day for an intern can include:
- Producing, Refining, and Editing Written Correspondence, and Conducting Language Review
- Crafting Compelling Social Media Content
- Website Content Creation
- Cultivating Innovating Chatbot Development
- Supporting Training and Presentation Opportunities
Job Specific Competencies:
- Microsoft Word (editing, formatting text, etc.
- Google Docs and Sheets
- Design tools such as Adobe Creative Suite or Canva Visual Suite
Join us in redefining customer engagement standards. Apply today and shape the future of service excellence! Hours: Part-time during semester of up to 20 hours per week. Full-time during summer or semester break, approximately 40 hours per week. Location: Interns are required to attend onboarding and initial training at the Hoover State Office Building, located on the State Capitol Complex in Des Moines. Following the training period, remote work is an option if specific qualifications are met. Please note: Interns are required to be physically located in Iowa for the duration of the internship. About the Department of Revenue: The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place. Applicants must live within the State of Iowa to qualify for this position. A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate. Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov. Minimum Qualification Requirements Applicants for positions in this class must be currently enrolled students in a degree program at an accredited educational institution, as determined by the Iowa Department of Administrative Services - Human Resources Enterprise. For additional information, please click on this .