Job Location : Jacksonville,FL, USA
Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Description: *Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics. *Direct Company staff and coordinate a fleet of independent contractor carriers. *Recruit and maintain a roster of high performing independent contractor carrier delivery teams. *Performs audits of delivery routes at cross-dock facility. *Daily and weekly collection of operational data and performance report completion. *P&L responsibility including annual budgeting and monthly variance analysis. *Develop a highly motivated workforce and a teamwork-based culture. *Train and cross train employees and conduct annual performance reviews. *Maintain a safe, healthy, and fair work environment. Skills/Requirements: *Bilingual with Spanish is a plus. *Leadership and motivational skills / Ability to positively impact performance. *Ability to operate in strict time frames environment. *Strong Excel spreadsheet skills; proficiency in MS Office application. *Ability to operate in a metric based performance environment and conduct quantitative root cause analysis to implement necessary solutions. *Hands-on management approach that shares responsibilities to ensure the customer is served. *Able to build strong relationships with client, staff, and delivery teams. *Excellent written and verbal communication skills. *Bachelors' Degree and 5-7 years in the logistics/supply chain field preferred. *Home Delivery experience preferred. *Independent Contract Carrier Management experience preferred. Salary: $70,000-$75,000 annually/DOE + bonus potential and benefits. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan and paid vacation and holidays to full-time employees.