Job Location : Pontiac,MI, USA
Position Summary:
Under direct supervision from Corporate Director Employee Health and Safety, the Employee Health Informatics Specialist is responsible for oversight, implementation, improvement, maintenance and staff training of the computer systems and software applications that support employee health operations and services.
This role will also support continuous improvement and cultural transformation initiatives throughout the organization within employee health; support the implementation and management of enterprise projects; coordinate special projects; compile and extract data and create reports and dashboards to track and communicate quality metrics across the entire system.
Essential Functions and Responsibilities:
Apply knowledge of employee health (EH) and informatics to assist in the design, development, and ongoing modification of the computerized employee health documentation system.
Develops an understanding of application functionality, reporting capabilities, interfacing, and integration associated with applications assigned.
Provide support and training to staff on EH documentation system, including documentation, instructions, and job aids.
Facilitate and monitor access control of EH documentation system including but not limited to account creation, permissions, password resets and account unlocks.
Provide technical support, diagnosis of application errors, and troubleshooting of EH documentation system.
Qualifications:
Required:
Bachelor's degree in business, science or related field.
2years of work experience in an IT related environment
1year of experience in data analytics or process improvement experience.
Preferred:
1 year of experience coordinating projects/service line related activities.
Masters degree in business or related field