Airport Catering Commissary Supervisor
: Job Details :


Airport Catering Commissary Supervisor

Gat Airline Ground Support

Job Location : Detroit,MI, USA

Posted on : 2025-08-05T07:38:45Z

Job Description :

Supervisors assist in communicating policies and procedures within their operation. Supervisors assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. Lead by Example concept is strongly promoted. Supervisors must report to work on a regular and timely basis and will report directly to the General Manager:

  • Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
  • Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
Job Duties
  • Delegate and assign daily flight responsibilities among warehouse team members and assign all team members
  • Actively participates in the Safety Management System (SMS)
  • Conduct appropriate operational/safety briefings on pre-arrival/departure for each flight; ensure warehouse set up and preparation is performed
  • Follow and enforce all airline standard operating procedures
  • Ensure aircraft is loaded in accordance with operational instruction
  • Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE.
  • Ensure foreign object debris walks are performed accordingly
  • Scheduling man power for rotations
  • All aircraft issues are reported to the flight crew
  • Intelex (Safety Management System - SMS) is generated and sent out within 3 hours of occurrence
  • Complete DFR's, catering logs, temperature logs for refrigeration and catering containers • Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training
  • Delegate job duties as required and ensure completion
  • Able to work as a team or work independently without direct supervision
  • Ensure the Operations Manager is notified of any changes to the operation
  • Adhere to all policies and follow established procedures
  • Participate in required meetings providing input and recommendations
  • Provides assistance with ongoing training and support to all staff
  • Coordination and oversight of aircraft turnaround activities
  • Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
  • Responsible for the safety and security of all employees
  • Perform other duties as assigned.
Requirements
  • Supervisory experience (minimum 2 years)
  • Be at least 18 years of age
  • Possess a valid driver's license
  • Obtain a clear criminal record
  • Must obtain necessary airport security clearances
  • Must obtain the necessary airport vehicle operator permit
  • Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis
  • Ability to work within the required time parameters
  • Ability to work nights, weekends, holidays and varying schedules
  • Must successfully complete airline and corporate-specific training programs
Core Competencies
  • Able to work efficiently as a part of a team as well as independently
  • Able to work well under pressure and meet set deadlines
  • Above average organizational, time management, and prioritizing skills
  • Attention to detail in all areas of work
  • Confident, consistent, decisive personality
  • Effective communication skills with individuals at all levels of the organization
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Strong work ethic
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