Job Location : Richmond,VA, USA
What success looks like in this role:
Heavy experience in Cloud Technologies including AWS, GCP and OCI. Must have technical background to talk the talk with our customers.
* Leads large, complex and geographically expansive client implementations. * Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems. * Ensures the successful planning, implementation and execution of contracted services by: o Meeting cost, governance, performance, quality, innovation and value requirements, o Participating in contract and account governance, o Developing or co-developing annual review of service level agreements. * Effectively interprets complex business requirements and uses them to design and execute improved client solutions. * Proactively communicates industry and company insights and opportunities. * Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs. Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.
You will be successful in this role if you have:
Heavy experience in Cloud Technologies including AWS, GCP and OCI. Must have technical background to talk the talk with our customers.
BA/BS degree and 8+ years' relevant experience OR equivalent combination of education and experience Master's degree preferred
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
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