Who You Are: You are an energetic and collaborative HR professional with strong communication skills and a proactive, entrepreneurial mindset. You thrive in fast-paced, ever-changing environments and bring a natural curiosity and passion for supporting others through coaching and counseling. With experience in performance management, employee relations, compliance, and policy implementation, you ensure consistent application of HR practices while building trusted partnerships across the organization.
What You'll Do: - Serve as the day-to-day HR partner for both corporate and retail divisions, building strong relationships with key stakeholders including Corporate Leaders, Area Managers, and Store Managers.
- Provide HR consultation, coaching, and guidance to North American teams to support effective issue resolution and employee development.
- Support the Retail Employee Relations team by delivering performance management data and insights; act as a strategic thought partner in identifying trends and informing ER strategies aligned with organizational and legal standards.
- Maintain accurate case documentation in the Incident Management system to support ER tracking and analysis.
- Recommend and approve performance management action plans in collaboration with the Legal department.
- Drive talent development and retention through risk and performance assessments, providing actionable insights to leadership.
- Coordinate and manage end-to-end onboarding and offboarding processes for corporate and retail employees, ensuring a smooth experience, timely system access, compliance, and proper documentation.
- Manage internal employee communications across corporate and retail teams to ensure alignment and transparency.
- Analyze employee relations data to identify trends and recommend proactive solutions to support workforce health.
- Generate reports related to exit interviews, hotline activity, corrective actions, and other ER-related metrics.
- Develop, implement, and maintain HR policies and procedures in alignment with organizational goals.
- Address day-to-day employee inquiries and use available tools and resources to resolve concerns quickly partnering with Learning & Development, Total Rewards and Payroll teams.
- Support the annual performance review process by coordinating timelines and communications with business leaders.
- Conduct exit interviews for voluntary terminations; identify recurring themes and recommend retention strategies.
- Participate in the rollout and support of global HR initiatives at the local level.
- Advise field leadership on HR processes and budgetary guidelines to drive efficiency and compliance.
- Ensure compliance with federal and state employment regulations and maintain up-to-date knowledge of labor laws.
- Manage system account access and user setup across key HR and business platforms, including EMT, Workday, EPOS, DXC, and ISO
You'll Need to Have: - Bachelor's Degree
- 2-4 years of progressive HR experience
- Experience in retail/fashion
- Experience in handling employee relations issues and dealing with labor laws
- Knowledge and practical application of all HR discipline and practices
- Ability to be in the NYC Office 3x a week
- Ability to travel to stores within NA 3-4x per year
We'd Love to See: - Well-developed written presentation, organization, and editing skills
- Excellent interpersonal and communication skills (written and verbal)
- Strong organizational skills and attention to detail
- Strong collaboration skills and the ability to contribute within a team setting
- Strong problem-solving skills
- Ability to multi-task effectively in a fast-paced environment
- Pro-active and solution-oriented
- Positive attitude
JC Perks: - Generous Paid Time Off & Holiday Schedule
- Summer Fridays
- Internal mobility across Versace, Jimmy Choo and Michael Kors
- Cross-brand Discount
- Exclusive Employee Sales
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program
- Commuter Benefits
- Gym Discounts
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ...@CapriHoldings.com. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: $65,000.00-$90,000.00