Senior Quality Engineer
: Job Details :

Summary/Purpose

The Senior Quality Engineer supports the plant in producing a high-quality product at the lowest possible cost through continuous improvements and problem-solving activities throughout the plant. The Senior QE will work to maximize customer satisfaction by developing and maintaining robust Quality Systems and processes using principles of Quality Engineering and Statistical techniques to solve complex problems in creative and effective ways.

Essential Duties and Accountabilities:

· Effectively manages quality aspects of assigned programs and customer(s).

· Leads cross-functional teams in 8D or other problem-solving methodology to effectively resolve customer and internal quality complaints and concerns.

· Provide timely investigation, response and follow up to product quality issues, manufacturing concerns/complaints or requests related to product information, and incoming inspection for outsourced components.

· Support and coach other team members on Defect Reduction Team through disciplined root cause analysis and corrective action plans with internal and external customers

· Ensure Corrective Actions for supplier, Internal and customer concerns are effective, documented, implemented and closed in a timely manner. Validates effective implementation.

· Champion scrap reduction plans and improve First Time Quality (FTQ) in the plant. Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility as well as lead or facilitate scrap reduction activities.

· Develop Control plans and inspection/ evaluation techniques to prevent Quality issues and maintain the quality level to meet customer requirements

· Develop, monitor, and update Statistical Process Control data collection systems and analyze SPC trends to ensure first time product quality. Understand SPC and teach Quality Technicians, Inspectors, and Operations personnel how to interpret and react to trends in data.

· Publish/Review Quality Alerts and Notice of Escapements for customer, internal and supplier issues.

· Participates in maintaining the MRB product hold area current, providing data analysis, root cause problem solving for corrective & preventative action, as well as timely / accurate reporting to Quality Management and/or plant leadership.

· Perform Internal Audits for assigned locations to ensure compliance with AS9100 Standard

· Facilitates customer requested assessment audits with the internal and external team to ensure checklist completions and Assessment readiness.

· Assist in the preparation, continuous improvement, and annual reviews of PFMEA

· Analyze data and provide solutions/recommendations for product and process improvements

· Update and maintain Customer and corporate online systems to comply with requirements

· Coordinate 3rd party material testing as required

· Participate in quality training functions as required

· Develop and maintain procedures and instructions to meet the IATF 16949:2016/ISO 9001:2015 standard along with the AIAG industry guidelines

· Support Internal, External System Audits, conduct process, supplier, systems, and product audits to identify opportunities for improvement support with solutions to potential issues. Maintain Internal Auditor certification.

· Compile and write training material and conduct training sessions on quality assurance concepts and quality control activities, as assigned.

· Contribute to quality, health, safety, and environmental maintenance

· Support new program startup activities, as assigned

· Perform other duties as assigned

Supervisory Responsibilities:

· Supervise hourly associates in the quality area as necessary.

· Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.

Job Knowledge, Skills and Abilities:

· Excellent verbal and written communication skills

· Excellent time management

· Ability to work effectively with customers, suppliers, and all levels of the Crestview organization

· Experience in machine manufacturing and mechanical sub-assembly manufacturing

· Self-motivated and able to work without close supervision

· Ability to travel, as required, to customers and/or suppliers in support of Management Reviews or vendor assessments

· Advanced computer skills to include MS Office programs such as Excel, Word, PowerPoint, and Adobe.

· Experience with NetInspect, Epicor and PowerBI preferred.

· Knowledge of ISO 9001 and/or AS9100 Quality Standards

· Basic knowledge of applicable quality, health, safety, and environmental management systems

· Strong statistical and analytical skills

Education and Experience:

· Bachelor's degree in mechanical engineering or equivalent technical degree/quality certification, along with a minimum 5 years of Quality Engineering experience, preferred.

· ASQ Quality Engineering Certification with 5-7 years of quality and/or engineering related experience in a manufacturing environment

· Lean Manufacturing experience, minimum SSGB preferred

Work Environment/Physical Demands:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• This is a hands-on position requiring the ability to spend substantial amounts of time on the manufacturing shop floor.
• Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position requires exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and/or plane is required for less than 20% of the time.