Position Summary The Human Resources Assistant provides customer service to associates, applicants and other visitors regarding all aspects of Human Resources. Answers multi-line phone, directs and triages incoming calls and assists callers as appropriate. Data entry support with accurate attention to detail. Responsible for gathering, entering, processing, and maintaining confidential employee data & records related to HR systems and functions. Works closely with other departments. Assists with the day-to-day operations of maintaining records and provides support with special projects and other functions as needed.
Core Duties and responsibilities - Help with the day-to-day operations of the Human Resources department front desk.
- Acts as a resource to associates/applicants and others by contacting the Human Resources Department, in person or via telephone.
- Maintains employee personnel files with strict confidentiality.
- Collects, organizes and maintains employment-related documents for HRIS data entry and reporting.
- Rotates through the front reception area responsibilities when needed.
- Receives, assists and/or directs applicants, employees, guests and visitors in a caring and responsible manner.
- Handles basic queries from associates and visitors. Provides information or directs to others in the department for resolution.
- Provides customer service to all incoming associates, applicants and other visitors.
- Answers telephones, redirects telephone calls, and takes messages.
Qualifications - Bachelor's Degree of equivalent work experience preferred
- Human Resources experience preferred
- Strong Computer Skills
- Strong interpersonal, customer service and organizational skills
- Ability to work as part of a team
- Working knowledge of MS Office application
- Strong attention to detail
- Ability to prioritize, schedule, and meet deadlines.
- Ability to maintain confidentiality and sensitive employee records and information.
Salary Range: $18.39 - $21.86 hourly
Additional information - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
- This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
- Shore Medical Center is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, gender identity, affectional or sexual orientation or sex.