Information Technology Specialist 4
: Job Details :

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time. Under the direction of the Manager IT Services 1 within the Tax Dedicated Team/Returns Processing Team, this position will provide lead analysis, design, and support functions. Specific duties include, but are not limited to:

• Facilitates and participates in meetings with Business Solutions staff, users and management;
• Develops detailed project plans collaboratively with Design and Support staff, agency staff and end users.
• Provides project reporting to PMO;
• Oversees the execution of applications, ensuring applications function accurately and are available to our internal and external business customers;
• Provides support, as needed, for incident & issue resolution ensuring that incidents and defects are addressed promptly based on priority;
• Provides design support and assistance with problem resolution, as needed, for other areas in Business Solutions;
• Manages staff using the department's core technologies ensuring that staff members are properly trained in the development tooling including, but not limited to DB2, COBOL, JCL, Java, HTML/XHTML, Websphere, and Websphere Process Server;
• Manages multiple work assignments, projects, enhancement requests, and day-to-day issue resolution;
• Perform full range of supervisory responsibilities.

Minimum Qualifications

Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

We are recruiting for 2 positions within this role.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
• Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
• Additional Benefits
• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.