Job DetailsJob Location Milwaukee Public Museum - Milwaukee, WI Salary Range $17.30 - $19.07 Hourly Donor Records Coordinator Join an energetic, collaborative and growing Development Team that's committed to making a bold community impact at a transformational time in the Milwaukee Public Museum's history. You'll be part of the team working to build a new home for MPM-the largest cultural project in Wisconsin's history-and ensuring financial sustainability for the Museum's future. Under the direction of and reporting to the Database and Prospect Research Manager, the Donor Records Coordinator coordinates data entry of donations and memberships received through the mail, website and onsite sales into the Blackbaud Altru database. This includes ensuring a high degree of data integrity and coordinating the creation of digital records for all contribution-related documentation. Major Duties and Responsibilities
- Performsthe accurate and timely daily gift entry and preparation of bank deposits for the Accounting Office.
- Oversees preparation and digitization of all gift paperwork for access by Development and Finance staff.
- Promptly prepares and mails donation acknowledgements, member materials, and pledge reminder notices.
- Performs proper maintenance to a constituent's record prior to entering a gift into the record, such as verifying correct personal information and proper formatting. If no record exists, responsible for creating one.
- Acts as a member/donor contact for phones. Ensures excellent customer service by responding to donor and member inquiries in a timely, polite and accurate fashion.
- Produces accurate Altru reports connected to gift entry for easy access by coworkers.
You will be successful in this role if you
- Are willing to commit to the mission and values of a non-profit organization.
- Are a self-motivated individual who will ensure all work is carried out accurately and timely.
- Actively seek out ways to improve efficiency of processes and responsibilities.
- Thrive in a data-driven, computer-based role.
- Strive to provideexcellent customer service.
- Engage in open communication and dialogue in a department that is multifaceted and highly collaborative.
Qualifications
- Associate's Degree (A.A.) or equivalent from a two-year college or technical school; three years related experience, and/or any equivalent combination of education, training, and experience.
- Preference to gift or data entry experience.
- Demonstrated computer literacy and math skills, specifically Microsoft Word mail merge and Microsoft Excel.
- Proven customer service skills.
- Ability to work some evenings and weekends as required.
Benefits
- Health, Dental, & Vision Insurance
- Paid Time Off Package Including:
- Personal Days
- Vacation
- Sick Time
- Holidays
- 401(k) Retirement Plan with Employer Match
- Parking Subsidy/Discounted Bus Pass
- Employee Assistance Program
- Tuition Reimbursement
- Free Museum Membership
- Museum Shop, Food, & Beverage Discounts
- YMCA Workplace Wellness
- Free Coffee Fridays
The Milwaukee Public Museum (MPM) The Milwaukee Public Museum (MPM) is a natural and human history museum located in downtown Milwaukee, Wisconsin. The museum is among the oldest in the United States, with a history dating back to the 1850's. We offer great career opportunities for people with all levels of training, experience, and education. We are a composition of diverse and talented staff working together as a team to offer our visitors the best possible immersive experience in learning and enjoyment. A career with the Milwaukee Public Museum allows you to connect your skills and abilities in a rewarding position with a non-profit organization doing good work in our community. MPM provides an unlimited opportunity to gain knowledge about our world, as you connect with visitors, donors, innovative staff members, curious students, interns and volunteers in your day-to-day-work. See what MPM has to offer and consider applying today! The Milwaukee Public Museum is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.