Job Location : Gouverneur,NY, USA
Overview
Scope of Responsibilities: Works under direct supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders.
Responsibilities
Job Duties:
Responsible for accurate data entry of incoming prescriptions
Responsible for accurate selecting billing and shipping methods for incoming patient orders
Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Attendance Requirements:
Must be available, and on-time for scheduled work shifts.
Must be able to work nights and weekends as required.
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: Pharmacy technician or related certification
Experience:
Job Skill Requirements:
Broad knowledge of medications, physician orders, and pharmacy systems
Strong communication skills
Outstanding customer service skills
Excellent organization skills
Ability to multitask and prioritize
Excellent computer and keyboarding skills
Successful completion of a pre-employment and/or random drug screening test
Compensation:
$15.50 - $16.36 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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Job Locations US-NY-Gouverneur
Posted Date 3 months ago (5/14/2025 1:33 PM)
Requisition ID 2025-14168
# of Openings 4
Category Administrative/Clerical
Location : Location US-NY-Gouverneur