There is an opening for Computer Support Assistant in the Information Technology Department. This position is 12-months and is a competitive Civil Service title. Job responsibilities are but not limited to the following:
- Sets up and supports computer hardware and software in operational order in a local network environment;
- Installs and relocates personal computers (PCs) and peripheral equipment;
- Installs new and upgraded PC software packages and ensures network connectivity;
- Provides basic personal computer software training to users on various software;
- Responds to questions concerning hardware and software problems;
- Analyzes basic problems concerning PC software and hardware to determine an acceptable solution and ensures that all applications run;
- Maintains server accounts (establishes new accounts, assigns levels to users and deletes old accounts);
- Refers more difficult software, hardware, and equipment problems to higher-level technical staff;
- Creates and maintains computer inventory;
- Assists with text and image scanning;
- Maintains software licensing information and updates to software;
Please complete an online application and upload related and/or necessary documents.