Full-Time Scheduler - Multi-Department Support AJ's Safe Place | Laveen, AZ | Immediate Opening Are you highly organized, calm under pressure, and passionate about keeping operations running smoothly? AJ's Safe Place is looking for a Full-Time Scheduler to manage staffing and scheduling across all departments of our growing organization. Our programs support children and adults with behavioral and developmental disabilities through Residential Group Homes, DTA/DTT programs, Home & Community-Based Services (HCBS), and administrative operations. The Scheduler plays a mission-critical role in ensuring every team is fully staffed and services are delivered without disruption. Core Responsibilities Scheduling Oversight (All Programs):
- Develop, maintain, and update staff schedules for all AJSP departments (Group Homes, DTA/DTT, HCBS, Admin).
- Ensure accurate shift coverage across 24/7 operations (including holidays and weekends).
- Adjust schedules for call-offs, shift swaps, emergency needs, and ratio requirements in real-time.
- Assign float staff, PRNs, or coverage staff as needed across multiple sites.
Staff Communication & Coordination:
- Send out daily shift confirmations and reminders via phone, email, and apps (e.g., When I Work).
- Act as point of contact for last-minute call-outs and replacements.
- Coordinate onboarding schedules for new hires with HR and site managers.
Operations & Compliance Support:
- Track time-off requests, overtime, and availability changes.
- Monitor and maintain shift ratio requirements (1:1, 2:1, etc.) for members with specific needs.
- Coordinate with HR and site managers to ensure coverage aligns with member plans and licensing rules.
- Submit weekly schedule reports for payroll processing.
Systems & Tools:
- Utilize scheduling systems like When I Work, BambooHR, and AxisCare.
- Maintain documentation of all coverage decisions and staff availability logs.
- Participate in morning admin meetings and staff coordination calls.
Who We're Looking For
- Experienced scheduler in healthcare, behavioral services, group homes, or similar fields (preferred but not required).
- Excellent communicator who can problem-solve under pressure.
- Tech-savvy with strong familiarity (or willingness to learn) digital scheduling platforms.
- Dependable, detail-oriented, and solution-focused.
Requirements
- Must be at least 18 years old.
- Able to pass a Level One Fingerprint Clearance Card background check.
- Valid driver's license preferred.
- Fluent in English (written and verbal).
- Able to work occasional evenings or weekends for emergencies or shift coverage needs.
Why Join AJ's Safe Place? We're more than a care provider-we're a family-centered organization creating safe, structured, and empowering environments. As Scheduler, your work directly ensures our members receive uninterrupted, compassionate care. If you thrive in fast-paced environments and want to make a daily difference, we want you on our team. Apply now to become the engine behind the team that keeps AJ's Safe Place moving forward. Let me know if you'd like a version tailored for Indeed, an internal flyer, or a graphic version for social media!