Product Specialist
: Job Details :

Do you have experience as a bartender, server, or any experience in the hospitality industry? Are you looking to switch careers? We are looking for people with great customer service experience and outstanding personalities. We offer steady pay, benefits, and upward mobility. We will train you to be successful, offering a salary and bonus based on performance. You'll be empowered with the tools needed to support our customers' needs. Our Product Specialist will be a self-starter with a track record of success in delivering customer satisfaction with maintaining attention to detail. Quality and passion are what sets us apart from our competition. No retail automotive experience required.

At R&R Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At R&R Auto Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in a rewarding outstanding effort and results through bonus and commission programs.

What We Offer

• Salary and Commission/Bonus based pay plan
• Multiple medical and dental plans to choose from. The health and wellness of our team is important to us
• 401K Plan
• Paid time off
• Growth opportunities - we prefer to promote from within
• Paid Training - Your individual success is key to our business success
• Employee vehicle purchase plans
• Family owned and operated locally since 1967
• Long term job security
• Flexible Work Schedule
• Discounts on products and services

Responsibilities

• Assessing customer knowledge and priorities to personalize the ownership experience
• Explaining and demonstrating vehicle features and technologies and focusing on customer level and retention
• Test drives with clients
• Acquiring and maintaining total product knowledge on all vehicles and understand competitors vehicle features and benefits
• Keeping abreast of new products, features, accessories etc. and their benefits to clients
• Following up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations
• Directing customers to additional information resources
• Delivering a delightful ownership experience

Qualifications

• Proven ability to provide an exceptional customer experience
• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product ins & outs
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.