Server Position At Ocean Downs Casino
Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the food and beverage industry. Work with an awesome team while ensuring a good time for our guests. This is a full-time server position at our Playbook Restaurant. This full-time position offers an awesome benefit package, including medical, dental, 401k, life insurance, paid sick time, personal time, and vacation accrual. If you have the desire to work for a great company, then we would love to have you!
Essential Duties And Responsibilities
- Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Greets and serves guest in a friendly and efficient manner.
- Operates P.O.S. System and makes accurate cash and financial transactions.
- Accurately records all Food and Beverage revenues and corresponding receipt of money, credit cards, complimentaries, and coupon settlements.
- Prepares all settlement paperwork in a consistent and organized manner.
- Monitors alcohol consumption by guest, adhering strictly to Company Policy and Maryland Law.
- Maintains inventory and restocks all items and products in area as needed.
- Ensures that work area is clean and sanitary.
- Relays all guest compliments and complaints to Food and Beverage Management.
- Promotes outstanding customer relations.
- Promotes honesty and trust among the team.
- Performs all other duties as assigned.
Required Skills And Abilities
- Previous server experience preferred.
- Must complete TiPS Certification.
- Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
- Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
- Ability to work in a fast paced environment and effectively communicate with guests, co-workers, and management.
- Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.
Education And Experience
- High School Diploma or Equivalent Preferred.
Physical Requirements And Working Conditions
- Must be able to lift twenty (20) pounds without difficulty, repeatedly.
- Must be able to sit, walk or stand for extended periods of time without difficulty.
- Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends, and holidays.