Family Outreach & Enrollment Manager
: Job Details :

Follow your passion

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and are opening three new elementary schools in Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team's scope of work permits. Increased flexibility will be required for this role, as in-person community outreach is a key component of the Family Outreach & Enrollment team.

Deliver powerful results

To achieve our vision, we are searching for a Family Outreach & Enrollment Manager with a Bachelor's Degree and experience in project management, sales, or customer service with a proven record of building and maintaining strong relationships with customers or external audiences. Familiarity with the Upper Manhattan, Bronx, and/or Queens borough and living in close proximity is essential. Bilingual proficiency in English and Spanish is highly preferred.

The ideal candidate will:

• Possess effective and professional communication skills (verbal and written)
• Be highly proficient in using Google Suite tools (e.g., Sheets, Calendar, Docs) to organize information, manage schedules, and support outreach efforts
• Be detail-oriented and able to manage and analyze data independently
• Demonstrate flexibility, resilience, and a strong will to meet goals
• Be excited about spending time actively engaging families in the community
• Be comfortable hosting events and working flexible hours (including weekends) as needed

As a part of the Family Outreach team at Zeta, you will support our team to ensure that as many families as possible learn about and apply to Zeta through:

• Developing and implementing strategies to engage prospective families and promote Zeta in the community.
• Leading project planning efforts for outreach initiatives, including creating detailed project plans, setting milestones, tracking progress, and proactively addressing risks and roadblocks.
• Building and maintaining strong partnerships with community-based organizations and host engagement events for prospective families
• Supporting outreach and enrollment operations, including our random admissions lottery, family communications, and event logistics through
• Collecting, managing, and analyzing outreach and enrollment data in Google Sheets to drive continuous improvement in strategies and tactics
• Wearing multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
• Note: Engaging with families about Zeta's world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of being out in the community with the team and walking, standing, and having the ability to lift up to 25 lbs

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is composed of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are hiring for an immediate opening. The salary range for this position is between $75,000 and $90,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales.

How does Zeta invest in you?

We offer great benefits:

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings
• Competitive compensation

We provide awesome perks:

• MacBook Air
• Zeta swag
• Specified monthly reimbursement for use of mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• NYC's finest sweet treats
• Team outings

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).

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