Lead Quality Engineer - Intelligent Cameras
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Lead Quality Engineer - Intelligent Cameras

Join to apply for the Lead Quality Engineer - Intelligent Cameras role at Crestron Electronics

Lead Quality Engineer - Intelligent Cameras

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Join to apply for the Lead Quality Engineer - Intelligent Cameras role at Crestron Electronics

At Crestron Electronics, Inc we build the technology that integrates technology.We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings' to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.SummaryThe Quality Engineering team is seeking a Lead Quality Engineer in Rockleigh, NJ. In this position, you will be part of a team of best-in-class quality engineers. You will own the quality of Crestron's intelligent video camera systems, a rapidly growing portfolio within our Unified Communications and AV platforms. This includes advanced speaker-tracking cameras, face orientation switching, multi-camera orchestration, and AI-enhanced video experiences.As a Lead QE, you will partner closely with Product Management, Firmware/Software Development, and System Architecture teams to define and execute comprehensive test strategies that reflect real-world enterprise conferencing and AV control workflows. You will lead validation across multiple intelligent camera products, identify critical system-level gaps, and drive quality from concept through release.We are seeking an individual with a passion for quality, deep expertise in embedded system testing, automation, and real-time video/audio validation.Responsibilities

• Review product requirements, design documents, and technical specifications to identify potential quality risks early in the development cycle.
• Define and maintain comprehensive test plans, test cases, and test matrices that align with customer scenarios and usage patterns.
• Lead manual and automated test execution for intelligent camera systems, including setup validation, feature testing, and system-level workflows.
• Perform end-to-end validation, including feature, regression, performance, and interoperability testing across different conferencing platforms and environments.
• Validate software, firmware, and configuration updates across multiple camera models and system builds.
• Log, track, and manage defects using test and issue tracking tools (e.g., JIRA), ensuring clear documentation and reproducibility.
• Conduct root cause analysis in collaboration with development teams, supported by debug logs, recordings, and trace data.
• Reproduce and investigate customer-reported or field-found issues, ensuring comprehensive triage and resolution tracking.
• Analyze test coverage and quality metrics to provide data-driven insights to stakeholders and drive continuous improvement.
• Partner with automation engineers to identify and prioritize test areas suitable for automation and support test script integration.
• Manage lab setups, camera rigs, system configurations, and test environments to support test execution and validation efficiency.
• Drive process improvements within the QE organization to increase coverage, efficiency, and product quality across releases.

Qualifications

• A minimum of a Bachelor's in Electrical or Computer Engineering is required. Master's degree is a plus.
• A minimum of 15+ years of relevant experience in embedded systems , with 2+ years in a lead or senior role, is required.
• Experience with defect tracking systems, test management systems, and software revision control is required.
• Familiarity with embedded systems, firmware updates, and driver-level debugging.
• Experience in IP and networking protocols (TCP/IP, SIP, Ethernet, IGMP, DHCP, Active Directory) is a plus.
• Working knowledge of Windows and/or Linux operating systems is preferred.
• Experience in user experience testing is a plus.
• Knowledge of scripting languages (Python, PowerShell) is a plus.
• Strong testing background in hardware and software systems, preferably involving embedded or AV devices.
• Experience planning and executing system-level validation, including feature, regression, and exploratory testing.
• Familiarity with audio/video peripherals, connectivity (USB, HDMI, IP), and device behavior under real-world conditions.
• Ability to troubleshoot issues across hardware, firmware, and application layers with minimal guidance.
• Strong ownership mindset with the ability to manage multiple test efforts and timelines concurrently.
• Clear and effective communication skills for defect reporting, documentation, and cross-functional collaboration.
• Proven ability to lead small teams, mentor junior engineers, and represent QE in cross-functional discussions.
• Self-motivated and detail-oriented, with a bias toward proactive problem-solving and continuous improvement.
• Effective collaboration with cross-functional teams across software, firmware, hardware, and product teams.
• Proven ability to lead a test team, prioritize scope, and deliver under aggressive schedules.
• Strong documentation, verbal, and presentation skills for communicating across global teams.
• Track record of driving root cause analysis and aligning quality efforts with customer use cases.
• Hands-on mindset with strong problem-solving and troubleshooting abilities.
• Ability to work independently, while fostering cross-functional collaboration.
• Willingness to challenge assumptions and advocate for quality at every step of the development cycle.
• Team oriented; strong interpersonal skills is essential.

Per applicable state requirements, the annual pay range for this position ($108,000 - $175,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.EOE/M/F/D/V

• No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionQuality Assurance
• IndustriesAppliances, Electrical, and Electronics Manufacturing

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