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About the TeamThe Williams Sonoma eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect operational excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.
Job DescriptionAbout the TeamThe Williams Sonoma eCommerce team is a fun, energetic, diverse team working in a fast-paced environment to bring our unique brand to life online. We drive for results and seek to exceed expectations. We are aggressive about our business and expect operational excellence. We work in a supportive and collaborative environment where innovative ideas are not only accepted but expected. We are both analytical and creative. Our mission is to deliver an exceptional digital experience to our customers.About The RoleThe Ecommerce Merchandise Manager will oversee the site shopping experience within the Cookware, Home Essentials and Garden departments. This role will strategize and execute the ecommerce merchandise strategy across seasonal product launches, site navigation and site content. This role will oversee the development and training of direct report. This role is highly collaborative working across teams to deliver on strategies and drive sales growth.Responsibilities
- Drive growth and innovation across the shopping journey and meet or exceed annual revenue and KPI goals across owned departments.
- Maintain a best-in-class, inspiring, friction-free and product-accurate website experience for our Cookware, Home Essentials and Garden departments.
- Review and execute eCommerce merchandising goals and strategies to drive sales, conversion and site KPIs.
- Review dashboards and maintain sharing out weekly reporting covering site KPIs and trends across owned departments. Further analyze data and provide actionable insights to delivering growth.
- Execute product launches, promotions and markdowns across product pages and shop paths.
- Partner closely with cross functional teams; effectively communicating site updates, ensuring tasks are prioritized and executed accurately to deliver on business needs.
- Perform and maintain competitive website analysis, keep abreast of market trends and eCommerce consumer trends, customer service issues, and eCommerce technology and dynamics.
- Train, develop and support the growth of a direct report.
Criteria
- This role requires being onsite in office Monday through Thursday and Friday as optional in the office
- Previous eCommerce retail merchandising experience preferred (4-6 years)
- Able to make timely decisions, anticipate problems and provide creative solutions
- Well organized, detail oriented
- Intermediate experience in Excel (working knowledge with pivot tables and vlookups)
- Experience using Adobe Analytics
- BA/BS required
WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration).This role is not eligible for relocation assistance.Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.The expected pay range for this position is $110,000 - $120,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.About UsOur CompanyFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.Seniority level
- Seniority levelMid-Senior level
Employment type
Job function
- Job functionMarketing, Public Relations, and Writing/Editing
- IndustriesRetail
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