Remote Medical Support Assistants
: Job Details :

Position: Medical Support Assistant (Remote)

Location: Remote, but need to be local in Colorado

Duration: 1 year contract, with possibility for extension

Start Date: 8/25

We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administration support across otpatient clinics, virtual care services, and the Office of Community Care. All roles require attention to detail. effective communication and a strong commitment to Veteran care.

Responsibilities:

• Customer service, appointment scheduling, and records management
• Answer phones, greet Veteran patients, schedule appointments and consults
• Help determine a clinic's daily needs, and verify and update insurance information.

Required Qualifications:

• Minimum 6+ months of customer service experience
• 1+ year of clerical, call center, or healthcare administrative experience
• HIgh school diploma or GED required
• Proficient with medical terminology
• Typing speed of 50 words per minute or more
• Abilitiy to pass a federal background check
• Reliable internet for a remote work environment