Office Manager
We are seeking a highly organized, detail-oriented, and mission-driven Office Manager to support our Bismarck-based operations. This individual will play a key role in maintaining donor relations, supporting regional staff members, and ensuring smooth day-to-day office operations. The ideal candidate thrives in a fast-paced nonprofit environment, is comfortable juggling multiple priorities, and brings a proactive, team-oriented spirit to the work of serving children and families in need.
Key Responsibilities
- Program and Administrative Support
- Maintain accurate records of projects, events, and donor activities to track metrics and inform decision-making.
- Send daily thank-you letters to donors and manage donor correspondence.
- Support fulfillment of book and merchandise orders.
- Conduct research to identify speaking engagements across North Dakota and the surrounding six-state area.
- Assist in setting up travel, meetings, and engagements for the Executive Director and leadership team.
Office and Inventory Management
- Collaboratively support daily office operations to ensure a welcoming and efficient work environment.
- Manage inventory and upkeep of the clothing room and in-house store.
- Monitor and restock client coin donation boxes across Bismarck on a biweekly basis.
- Regularly check on MFMC and Dream Maker retail displays at Bismarck stores and the North Dakota Heritage Center.
Financial and Data Entry Support
- Perform accurate data entry and maintain donor records in our CRM.
- Provide basic bookkeeping assistance and reporting support to the finance team.
Donor Relations and Fundraising Support
- Cultivate and maintain relationships with current and potential donors through written communication, phone calls, and in-person outreach in Bismarck and surrounding areas.
- Be responsive and flexible in supporting organizational priorities, community outreach events, or disaster response efforts when needed.
Job Qualifications
- Prior experience in office management or administrative coordination preferred.
- Excellent written and verbal communication skills.
- Highly organized with strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite; familiarity with donor databases and CRM systems is a plus.
- Ability to work independently and as part of a small, collaborative team.
- Comfortable with in-person community outreach and commitment to serving others.