Receptionist Position
We are looking for a detail-oriented receptionist to join our team in Cambridge, Massachusetts. This is an onsite contract position where you will play a key role in ensuring smooth daily operations and providing outstanding service to visitors and employees alike. The ideal candidate will demonstrate exceptional organizational skills and a proactive approach to handling administrative tasks.
Responsibilities:
- Create and manage work orders with accuracy and efficiency.
- Serve as the primary contact for checking in guests attending events.
- Handle visitor check-ins and issue badges to ensure security protocols are followed.
- Distribute parking passes to authorized personnel and visitors.
- Answer and manage calls on a multi-line phone system, directing inquiries appropriately.
- Coordinate email correspondence to address requests and maintain clear communication.
- Organize and maintain files to ensure easy access and proper documentation.
- Schedule appointments and maintain calendars to support departmental needs.
- Provide excellent customer service by addressing visitor and employee inquiries promptly.
Requirements:
- Proven experience in customer service or administrative roles.
- Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
- Strong skills in answering multi-line phone systems and directing calls effectively.
- Ability to perform data entry tasks with a high degree of accuracy.
- Excellent organizational skills for file management and scheduling.
- Strong interpersonal skills to communicate effectively with guests and team members.
- Capacity to handle email correspondence professionally and efficiently.
- Detail-oriented with the ability to multitask in a fast-paced environment.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.