Reservation Coordinator
: Job Details :

Handle all telephone inquiries and reservations to provide efficient, accurate and courteous reservation services and telephone solicitations while maintaining on-going communications with group sales and the front desk on room status. Responsible for maximizing revenues and meeting annual budget. Responsibilities Answer the telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately, using the hotel's selling strategy and segmenting reservations into the appropriate category. Prepare and reconcile forecasts and reports to include but not limited to; a daily three-day forecast, 90-day forecast strategy boards, etc. Verify all reservations and group room blocks. Input promptly, correctly code and update all hotel information into the reservation system. Track denials, demand and forecast information on a daily basis including franchise database. Maintain accurate records for guaranteed no-shows, cancellations, advance deposits, occupancy ...Coordinator, Reservations, Reservation, Retail, Hotel, Information