Job Location : Salt Lake City,UT, USA
This position is incentive eligible. We are seeking a Patient Care Representative who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition who feels patient care is as meaningful as we do.
CareNow offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical, and financial wellbeing are also provided. There is a 401(k) plan with a 100% match on 3% to 9% of pay, an employee stock purchase plan, family support through fertility and family building benefits, and adoption assistance. Referral services for child, elder, and pet care, home and auto repair, event planning, and more are available. Consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, and time away from work program are also included. An employee health assistance fund offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location.
We are seeking a Patient Representative for our team to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and QualificationsChecks-in patients in a timely manner. Ensures all Web Check-in procedures are followed. Answers phone calls to the clinic and provides information or refers questions to others as needed. Verifies insurance timely and accurately. Ensures the occupational client's preference card is followed and occupational procedures. Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance/demographic information. Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
What qualifications you will need: 1 year of clinical experience in a patient care setting is preferred. Obtain BLS certification within 30 days of start required. Strong customer service skills. Ability to work with multiple computer programs.
CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you! We are interviewing, apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.