Training Specialist/Instructional Designer III
: Job Details :


Training Specialist/Instructional Designer III

The Cape Cod Five Cents Savings Bank

Job Location : Hyannis,MA, USA

Posted on : 2025-08-05T17:25:52Z

Job Description :
The Training Specialist/ Instructional Designer III designs, develops, and/or delivers/facilitates complete learning interventions (e.g., e. Learning, instructor-led courseware, print and online performance support tools, job aids) using the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) process, as well as current learning theory and best practices, for customer service and sales skills, new system rollouts, system enhancements, new bank products, new rules & regulations, and compliance. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Conduct analysis, design, develop, implement, evaluate, and maintain web-based (WBT), instructor-led (ILT), and hybrid training, as well as job aids (print based job aids, as well as online performance support tools). Lead, support, or be a one-person team on training projects ranging from building singular just-in-time modules to overhauling complete curricula. Conduct various analyses (e.g., root cause analyses, needs assessments, ...Training Specialist, Designer, Instruction, Training, Specialist, Design, Banking, Business Services
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