Warrior Support Coordinator
: Job Details :

Connect with warriors and their families who are in transition or have separated from military service by responding to them via multiple channels of communications, e.g., phone, email, chat, and in-person. Assess and triage the needs of warriors, caregivers, and family members. Coordinate alumni registration and verification process. Identify programs and services eligibility. Proactively communicate with warriors and family members to facilitate the registration process and answer eligibility questions. Utilize probing questions to identify specific needs and uncover new opportunities. Register warriors and family members. Provide program overviews to newly-registered warriors and family members for continuous support and engagement via inbound and outbound communications. Connect warriors, caregivers, and family members with WWP programs and services to assist them with their long-term recovery and empowerment. Identify and handle crisis situations, including suicide intervention an...Support, Coordinator, Microsoft, Salesforce, Training, Skills, Technology