We're looking for a driven and strategic Program Manager to lead key customer programs and ensure world-class execution across sales, engineering, manufacturing, and quality. This role is perfect for a proactive professional who thrives at the intersection of operations, customer relations, and cross-functional leadership.
What You'll Do
- Serve as the primary point of contact for assigned customer programs—managing relationships across engineering, quality, manufacturing, purchasing, and program management teams.
- Own and maintain the master timing schedule for each program, aligning internal resources to meet critical milestones.
- Partner with manufacturing and engineering to develop strategies that improve product performance and customer satisfaction.
- Lead cross-functional collaboration to establish and implement targets for pricing, delivery, quality, and service.
- Act as the program advocate and spokesperson, internally and externally.
- Conduct trend and market analysis for key accounts and provide strategic insights.
- Collaborate with engineering to review new or modified products before release—ensuring they meet or exceed customer expectations.
- Drive ongoing reviews with customers to address quality, cost, and design performance.
- Take on special assignments from leadership and contribute to a strong internal culture of performance and professionalism.
What You Bring
- Bachelor's degree in Business or a related field; Master's degree preferred.
- Minimum 3 years of progressive experience in sales, program management, or customer relationship roles.
- Strong technical acumen and business analysis skills.
- Working knowledge of core business functions (finance, HR, operations).
- Proven ability to build relationships and lead initiatives across multiple departments.
- Excellent communication skills—both verbal and written.
Why Join Us?
You'll be part of a collaborative, innovative team that's passionate about delivering top-tier solutions for our customers. Your contributions will have a direct impact on customer satisfaction, business performance, and product success.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status