Brief Summary
This administrative position is designated to support the energy efficiency and demand response services. The position will specifically support the administration of the Iowa Midstream program.
Job Summary
The JPI Group is seeking administrative support from an individual with strong interpersonal and organizational skills to work in the Des Moines office to assist with Implementation of utility-based energy efficiency incentive services.
Tasks
- Coordinate and support outreach events to promote energy efficiency incentive program delivery
- Administer education and training program to support energy efficiency
- Fielding and logging telephone calls from customers and contractors
- Maintaining paper and electronic files
- Create and update electronic forms and spreadsheets
- Faxing, copying, scanning and filing of documentation
- Data entry
- Application creation, review and customer support
- Support daily office operations as necessary, includes greeting visitors, receiving packages, managing mail, ordering office supplies
- Project review and submit projects for payment
- Provide project support for contractor network
- Database management support
- Proactively seeks to identify real customer needs and manages customer expectations accordingly.
- A positive, collaborative and team-oriented attitude
- The ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods.
- An understanding of key application specific analytical tools including but not limited to data filtering, sorting and pivot tables.
- Must be able to prioritize and work both independently and as part of a team.
Qualifications
- At least five years' experience in administrative services.
- Four-year degree is required
- Previous experience with energy efficiency programs or product distribution is preferred.
- Excellent communication (both verbal and written), customer service /phone, organization and grammar skills are essential.
- Intermediate level in MS Word, Excel, PowerPoint and Access is required