User Engagement Specialist
: Job Details :

We are hiring a User Lifecycle Specialist to join our User Growth Marketing (Revenue Marketing) team in NYC! Our User Marketing Team is a dynamic Revenue Marketing focused on driving growth (sky-rocketing enrollment rate) through exceptional lifecycle experiences. With a customer-centric focus, we optimize every marketing touchpoint to deliver personalized messaging and tailored offers. Regionally, we take charge of Marketing-sourced Subscriber Revenue (SR) by analyzing data, bringing local relevance and cultural insights to campaigns, and fostering collaborative partnerships with local teams. Globally, we enable regional work and ensure consistency, identifying technical and operational opportunities, and leading global standardization. YOUR IMPACT Retention & Upsell Strategies: Develop and execute targeted campaigns to boost subscriber retention and family member conversions. Use data-driven insights to optimize the subscriber journey and maximize lifetime value. Community & Engageme...Engagement, Specialist, Project Management, Marketing, Instructor, Business Services