Salary : $40,913.60 - $56,201.60 Annually Location : Throughout San Bernardino County, CA Job Type: Full-time Job Number: 25-03318-02 Department: Multiple County Departments Opening Date: 07/26/2025 Closing Date: 8/8/2025 5:00 PM Pacific The Job San Bernardino County is recruiting Lead Office Assistant's who perform difficult and responsible clerical assignments within a work unit, requiring a thorough knowledge of the subject matter and interpretation of administrative policy and procedures. Job duties may include the following:
- Answer inquiries regarding specific departmental procedures and practices
- Prepare letters, memos, reports, and a variety of department-specific documents
- Input and maintain data in various database programs
- Audit and verify documents and records
- Receive and issue receipts for fees and payments and maintain related records
- Maintenance of office supplies
Lead Office Assistants may also be assigned daily lead responsibility for a clerical support unit. For more detailed information, refer to the Lead Office Assistant job description. HEALTH BENEFITSPAID TIME OFF RETIREMENT PERKS - Medical and Dental: Family Coverage - Vision: Employee Coverage - Premium Subsidies to offset health costs - Flexible Spending Account: Pre-tax account for qualified health care expenses - Up to 4 weeks with accruable vacation with cash-out option - 11 days accruable sick leave - 15 paid holidays - Perfect attendance leave - Generous Pension - Retirement reciprocity may be available! - 457(b) Deferred - Retirement Medical Trust DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan -Short & Long Term Disability - Wellness Program Commuter Services - Employee Discounts - Annual Tuition Reimbursement County Fire and Special Districts Positions: The list established by this recruitment may also be used to fill County Fire Department and Special Districts Department vacancies. The County Fire Department and Special Districts Department are separate entities from the San Bernardino County. As such, compensation and benefits for their positions are set forth in a different compensation and benefits plan. CONDITIONS OF EMPLOYMENT Background Check: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment. For the Probation and Sheriff's Departments, positions require extensive background investigations, including polygraph testing. If you are interested in these departments, indicate your availability on the Supplemental Questionnaire. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: Eighteen (18) months of full-time clerical experience in an office environment. Duties must include a variety of office tasks including public contact, providing customers with information regarding policies and procedures, daily computer use, word processing, routine fiscal tasks, and answering phones. Note: Job duties must be clearly detailed on the Application. Retail sales, Cashier, and food service experience are not considered qualifying. Desired Qualifications The ideal candidate will have progressively responsible clerical experience demonstrating excellent communication skills with the ability to clearly convey information and ideas orally and in writing. The ideal candidate is able to handle multiple demands and deadlines, work well with others as well as work independently, and maintain a positive and professional attitude. Additionally, some departments require a minimum typing speed; applicants must indicate typing speed on the Supplemental Questionnaire to be considered for such positions. Selection Process There will be an online assessment of knowledge and skills which may consist of the following areas:
- Office Skills and Procedures
- Rules and Regulations
- Customer Service Skills
- Attention to Detail
Important: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. Application Process: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by Friday, August 8, 2025 at 5:00 pm. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Apply All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain @hr.sbcounty.gov . Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require color:#545454; >technical assistance, please follow this link to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) ###-####. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click details and instructions on how to request these points, please refer to the Veterans' Preference Information(Download PDF). For more important details, review the Applicant Information and County Employment Process. Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) ###-#### or visit the Benefits website for more detailed information at *Retirement benefits subject to change. 01
Instructions: The information on this application and your responses to the following supplemental questions will be used in a
competitive evaluation of qualifications. It is to your benefit to write detailed responses to each question in order to ensure qualifications are properly considered. Experience listed in this questionnaire must be fully detailed in the work experience section of your application.
Do not refer to resume.
- I have read and understand the above statement.
02
FIRE AND SPECIAL DISTRICTS AVAILABILITY: Indicate your availability and preference for referral to vacancies in the
County Fire and Special Districts Departments. We recommend that you review the compensation plans applicable to these positions. They are available at the San Bernardino County Employee Relations website or by clicking
HERE. - I am available for referral to County vacancies only.
- I am available for referral to Fire and Special Districts Department vacancies only.
- I am available for referral to both County and Special Districts and Fire Department vacancies.
03 Indicate your willingness to work in the following programs. Check all that apply.
- Inpatient Facility (Arrowhead Regional Medical Center)
- Community Crisis Services, Field Based, 24-hour programs (Behavioral Health)
- Detention Facilities - Youth/Adult (Behavioral Health)
- Integrated Health/ Complex Care Coordination (Behavioral Health)
- Member Services Center (Behavioral Health)
- Outpatient Clinics (Behavioral Health)
- Outpatient Forensics (Behavioral Health)
- Quality Management/ Quality Assurance (Behavioral Health)
- None of the above
04 My typing speed is:
- 0-34 wpm
- 35-49 wpm
- 50-69 wpm
- 70+ wpm
05
CLERICAL EXPERIENCE: Indicate your
clerical experience.
- I have less than twelve (12) months of full-time work experience performing clerical functions in an office environment.
- I have twelve (12) to seventeen (17) months of full-time work experience performing clerical functions in an office environment.
- I have eighteen (18) months or more of full-time work experience performing clerical functions in an office environment.
- I do not have any work experience performing clerical functions in an office environment.
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CLERICAL EXPERIENCE: Check which of the following clerical tasks you performed. Check all that apply.
- Answer questions regarding specific departmental practices
- Answer questions regarding specific departmental procedures
- Collect, enter, process, sort, and tabulate information
- Draft letters
- Fiscal computations (billing, accounts payable/receivable, bookkeeping, and payroll)
- Maintain files and records
- Perform data entry
- Prepare invoices
- Prepare reports
- Process a variety of documents
- Provide general information to the public in person
- Provide general information to the public via phone
- Schedule appointments and meetings
- No related clerical experience
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SPECIAL SKILLS: Some departments require special skills and may request verification (certificates, etc.) at the time of interview. To be considered for a special skill, indicate your experience and check all that apply.
Note: Any experience listed in the supplemental questions below
must also be listed and fully detailed in the work experience section of the application to receive consideration.
- By checking this box, I am indicating that I understand the above statement.
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SPECIAL SKILLS: Indicate in which areas you have
at least six (6) months of experience. Check all that apply.
- Behavioral Health: Experience working with behavioral health consumers in a mental health clinic, substance abuse treatment program, psychiatric residential facility, or other setting.
- Cashiering: Experience using a cash register or automated cashiering system, which included balancing receipts.
- Elections: Experience performing administrative support work involving a variety of complex policies and specialized procedures to comply with local, state, and federal regulations related to the election process.
- Fiscal Calculations: Experience performing fiscal computations (billing, accounts payable/receivable, bookkeeping, and payroll)
- High Volume Telephone: Experience in a centralized call center, using a switchboard, or multi-line phone system with a high daily call volume of 50 or more calls per day.
- High Volume Data Processing: Experience performing high volume data entry of at least 50,000 keystrokes per day and/or using imaging tools and software.
- Hospital/Acute Care: Experience working in a hospital/acute care setting.
- Hospital/Acute Care Psychiatric: Experience working in a hospital/acute care setting, which included supporting a behavioral health unit that provided inpatient and emergency psychiatric services.
- Law Enforcement: Experience providing clerical support in a law enforcement setting (law office experience not applicable).
- Legal Office: Experience performing preparation, filing; and proofreading of legal forms.
- Medical Office: Experience performing clinic assisting, making appointments, verifying insurance, and processing claims.
- Microsoft Excel: Experience using Microsoft Excel for work and/or school.
- Microsoft Word: Experience using Microsoft Word for work and/or school.
- Public Works: Experience working in a public works office setting where planning, engineering, architectural, environmental, or construction related work was performed.
- Property Tax Assessment: Experience performing property assessment exclusion, ownership changes, exemption functions and interpretation of the Revenue and Taxation code.
- None of the above
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DEPARTMENTAL/PROGRAM EXPERIENCE: Some positions require special experience in the departments/programs listed below. Indicate within which departments/programs you have six (6) months of experience, within the last 5 years. Check all that apply.
- Adult services, long-term care service, home or community based services for a geriatric and/or disabled adult population
- Adult vocational or employment/training programs including Workforce Investment Act
- Behavioral/Mental Health programs or services including Prevention and Intervention, Community Crisis Services, etc.
- Child Support Services programs
- Children's services including Adoptions, Foster Care, Child Protective Services, Children's Networking or related social service programs
- Preschool Services
- Public Health programs or services
- Transitional Assistance Department
- Transitional Assistance Department/CalFresh
- Transitional Assistance Department/CalWORKs
- Transitional Assistance Department/MediCal
- Transitional Assistance Department/Welfare-to-Work
- Other
- None of the above
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ADDITIONAL BILINGUAL SKILLS: Performing bilingual translation involving the use of English and a second language as a part of a position's regular duties may be entitled to bilingual compensation. In addition to English, check any of the following languages you are also fluent in.
Testing of bilingual skills may be required to receive additional compensation. - American Sign Language (ASL)
- Arabic
- Korean
- Mandarin
- Spanish
- Tagalog
- Vietnamese
- Other (Hindi, French, Bengali, Russian, Portuguese, Indonesian, etc.)
- None of the above
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Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
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**ATTENTION GMAIL USERS** We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
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Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question