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Long Island City, NY, US, 11101 Orlando, FL, US, 32827
Position Summary
The Engineer Reliability reports to the Manager Reliability and is responsible for aircraft, power plant, and component trend/performance analysis in support of the Reliability portion of the Continuing Analysis Surveillance System (CASS).
- Collects data from maintenance and engineering systems and performs statistical analysis to monitor and evaluate the operational and technical performance of the JetBlue fleet.
- Analyzes technical data from aircraft maintenance logs and aircraft service records to determine cause and failure trends.
- Monitors delays, pilot write-ups, and other technical interruptions and evaluates data for trends.
- Collaborates with internal and external stakeholders in developing trend-monitoring reports using visualization tools such as Spotfire, Palantir Foundry, Tableau, etc.
- Analyzes component shop finding reports to determine cause and failure trends and interfaces with business partners to develop solutions.
- Produces weekly and monthly Reliability Reports and provides on-demand technical reports to Technical Operations management as needed to evaluate aircraft, powerplant, and component reliability performance.
- Participates and presents at daily, weekly, and monthly Reliability and Performance meetings. Tracks significant findings as action items.
- Assists in managing the Repeat Items, Category (CAT) II/III, Reduced Vertical Separation Minimum (RVSM), and Rogue component programs.
- Analyzes Heavy Maintenance data to determine cause of failures, makes recommendations for Maintenance Program adjustments, and implements Maintenance Program escalations.
- Maintains awareness of Extended Twin Engine Operations (ETOPS) significant systems. Monitors and resolves technical issues associated with ETOPS operations. Assists the department in establishing, administering, and ensuring the quality of the ETOPS Significant Systems Program. Ensures ETOPS aircraft continue to meet requirements for configuration, maintenance, and procedures for extended range operations.
- Other duties as assigned.
Minimum Experience and Qualifications
- Bachelor's degree in Engineering/Math or a related field. Alternatively, a Bachelor's degree in another Engineering field with an Airframe & Powerplant (A&P) Technician Certificate, or an Associate's degree in a technical field with an A&P Technician Certificate and three (3) years of A&P Technician experience.
- Three (3) years of related experience.
- Strong mathematics knowledge.
- Strong knowledge of statistical analysis and probability distributions.
- Excellent written and verbal communication skills, with the ability to explain aircraft fleet operations statistical results to groups with diverse mathematical abilities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Adaptability to changing priorities on short notice.
- Availability for occasional overnight travel (20%).
- Must pass a pre-employment drug test.
- Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
- Legally eligible to work in the country where the position is located; authorization to work in the US is required. This position is not eligible for visa sponsorship.
Preferred Experience and Qualifications
- Knowledge of coding languages such as R and Python.
- Knowledge of SQL.
- FAA Airframe & Powerplant Certificate.
- Knowledge of Commercial Aircraft Systems.
- Experience with Maintenance Programs, Reliability/Continuing Analysis Surveillance System (CASS), Maintenance, Inspection, and Engineering Processes.
- Knowledge of maintenance and engineering database programs like TRAX and Snowflake.
- Understanding of Federal Aviation Regulations (FARs) pertaining to 121 Air Carrier operations.
- Excellent communication, presentation, and facilitation skills.
- Strong analytical skills.
- Consistent attendance and punctuality.
- Flexibility to work or respond on short notice.
- Professional appearance.
- Willingness to assist with light cleaning of aircraft when working or traveling on JetBlue flights.
- Alignment with JetBlue's culture and values: Safety, Caring, Integrity, Passion, and Fun.
- Commitment to safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS), Safety Policy, and behavioral standards.
- Ability to identify and report safety or security concerns through appropriate channels.
- Adherence to applicable laws, regulations, policies, procedures, and risk controls.
- Understanding of how safety performance metrics relate to duties.
- Note: Use of ChatGPT or any automated tool during the interview disqualifies candidacy.
- Physical effort involves handling objects up to 20 pounds occasionally and up to 10 pounds frequently (Light).
- The base salary ranges from $90,000 to $118,400 annually, complemented by performance bonuses, stock options, healthcare, 401(k), travel benefits, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected categories.
Nearest Major Market: BrooklynNearest Secondary Market: New York City
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